The Official X account for City of Atlanta 311. We are your one stop shop for all non-emergency services and general information for Atlanta.
Atlanta, GA
Joined September 2014
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Got a city service request? With ATL311, it's as easy as pie! Call, click, or tap your way to smooth city living – we’re just a phone call, website visit, or app download away! 🍑📞💻📱
Hey, Atlanta! Take a look at what our incredible Supportive Services team accomplished in September!
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To make a referral to ATL311 Supportive Services, please call in and select option 3 when prompted.
Your phone is already in your hand… might as well report that pothole. 👀📱 Contact ATL311 for non-emergency service requests.
ATL311 is the City of Atlanta’s customer service center, providing residents, businesses, and visitors with direct access to non-emergency City services and information.
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Contact us today to submit a non-emergency service request!
Our city has a lot of moving parts. ATL311 helps make finding the right information a little easier.
Atlanta 311 retweeted
As of 8:00 a.m. on Wednesday, October 14, 2026, @ATLWatershed has lifted the Boil Water Advisory issued on Sunday, October 11, 2026, for all residents and businesses in South Fulton, Fairburn, Union City, Chattahoochee Hills, and Palmetto.
Atlanta 311 retweeted
As of 3:30 p.m. on Tuesday, October 13, 2026, the boil water advisory has been lifted for residents and businesses in Southwest and Northwest Atlanta based on negative sampling results.
Interactive Map:
coadwm.maps.arcgis.com/apps/…
#ATLDWM #ATLWatershed #MovingAtlantaForward
Your city services can travel with you!📱 Use the ATL311 app to submit requests and stay connected wherever you are.
Atlanta 311 retweeted
@ATLWatershed issued a boil water advisory for residents and businesses for portions of Atlanta (Southwest & Northwest), South Fulton, Fairburn, Union City, Chattahoochee Hills, and Palmetto due to a supply interruption affecting the Chattahoochee WTP on Sunday, October 11, 2026.
Atlanta 311 retweeted
REMINDER: The boil water advisory for residents and businesses in Southwest Atlanta, South Fulton, Fairburn, and Union City remains active at this time. To access the interactive DWM Public Alerts Map, please click the link in our bio.
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Atlanta 311 retweeted
The City of Atlanta Department of Watershed Management (DWM) has issued a boil water advisory for residents and businesses in Southwest Atlanta, South Fulton, Fairburn, and Union City due to a water supply interruption affecting the Chattahoochee Water Treatment Plant (WTP).
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Atlanta 311 retweeted
High winds can still cause downed trees, debris and power outages. Report downed trees to ATL311, avoid downed power lines and use caution on the roads.
Sign up for NotifyATL and get updates here: atl.direct/atlanta-monitorin…
Atlanta 311 retweeted
The Department of Watershed Management took several preventative measures to ensure all critical infrastructure remains operational during this severe weather event. Residents are encouraged to monitor credible weather channels for the latest information.
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