APS customers to receive bill credit in November PHOENIX – Arizona Public Service (APS) will credit customers more than $33 million next month, saving the typical residential customer about $14 on their November bill. The savings will be applied automatically through the Environmental Benefits Surcharge on their bill. Customers do not need to take any action to receive these savings. The Arizona Corporation Commission approved APS’s application for the credit at its Open Meeting Oct. 7. The credit comes in part from the success of the Green Power Partners program that allows APS to sell renewable energy credits to participating businesses and return the revenue to customers. The funds generated by the Green Power Partners program help ensure customers benefit while APS continues renewable energy initiatives and programs to support Arizona's growing energy needs. For a typical residential customer using approximately 1,050 kilowatt-hours (kWh) per month, the total bill savings will be about $14 on their November bill. The exact amount will vary based on customers’ energy usage. The credit also applies to business customers, who could see savings of several hundred dollars or more on their November bills depending on their energy use. APS also offers bill assistance, energy-saving programs and flexible payment options for customers who need help managing their monthly costs. Visit aps.com/assistance to learn more

We’ve served Arizona for 140 years, in the towns and communities where we live. As Arizona experiences extraordinary growth, our responsibility to protect customers has never been more important. That’s why APS is ensuring that residential and small-business customers are not paying for data center power usage – and why we’re taking steps to make sure they won’t in the future. Unfortunately, recent @12News reporting makes false and misleading claims about data center costs. The simple truth is that our rate structures are working as designed to avoid cost shifts. Get the facts here: tr.ee/T2mhGw

With misleading claims circulating about whether data center growth is affecting energy bills, we know our customers want clear, accurate information. The simple fact is: APS is ensuring that residential and small-business customers are not paying for data center power usage. When a data center or manufacturer comes to Arizona, APS is requiring that they pay for the infrastructure and power needed to serve them. Done right, new growth doesn’t threaten affordability for Arizona families and businesses. It helps protect it. Learn more about our Pledge for Responsible Energy Growth: aps.com/pledge

Mark your calendar! 📅⚡ October 26 is your chance to apply for an APS pre-apprentice program and start building skills to power your future. ⚡ Auto Mechanic ⚡ Lineman ⚡ Polyphase Meterman ⚡ Substation Electrician Hiring only happens once a year. Learn more at aps.com/apprentice

Arizona summers don't leave room for guesswork. That's why our pledge is simple: we won't connect new large energy users faster than the grid can reliably support them. Your family's reliability comes first. Always.

Ever wonder where the money from your energy bill goes? 💡 Every dollar helps support the reliable service you count on—from producing and delivering energy to maintaining and improving the grid. Watch to see how it all adds up.

Equipment and materials are more expensive - here's what we're doing about it.

APS CEO Reaffirms Customer Protections in Pledge for Responsible Energy Growth Arizona Public Service (APS) President and CEO Ted Geisler outlined APS’s Pledge for Responsible Energy Growth this week as part of broader remarks shared with Arizona community leaders gathered for the 2026 League of Arizona Cities & Towns Conference. The pledge reaffirms APS’s longstanding principles for protecting customers while serving new companies and industries investing in Arizona. “Growth should pay for growth. It's that simple. When a data center or manufacturer comes to Arizona, they pay the cost of the infrastructure needed to serve them, and those investments help to cover shared grid costs that existing customers would otherwise carry,” said Ted Geisler. “Done right, new growth doesn't threaten affordability for Arizona families and businesses. It helps protect it.” The APS Pledge for Responsible Energy Growth is grounded in three foundational principles: Safeguarding Reliability: APS will not connect new extra-large customers to the grid faster than it can reliably support. Every extra-large customer agreement is designed with built-in safeguards to protect other customers, including operational and contractual protections that support sufficient, reliable operation and help APS to manage the energy grid during periods of peak demand. Protecting Customer Rates: New extra-large energy users will pay the costs associated with serving their energy needs and growth, including investments and upgrades in generation, transmission, distribution and the grid. Those costs and financial risks will not be shifted to residential and business customers. Furthermore, as extra-large customers fund upgrades needed to serve their growth, their investments will also help to cover shared infrastructure costs that otherwise would be paid by existing customers. Preserving Capacity: Before committing to serve new extra-large customers, APS will preserve enough capacity to meet the needs of Arizona’s current and future homes, small and larger businesses, schools, hospitals, and communities. Connecting and serving residential and business customers will remain our company’s top priority. “These three principles aren't aspirations. They're standards we build into our agreements with extra-large customers,” Geisler continued. “Arizonans should be able to welcome the jobs, investment and opportunity coming to our state with confidence that their energy needs come first and their rates are protected. That's our pledge.” Get more information at aps.com/pledge

This power line came down with enough force to cut a street sign in half — a striking reminder of why it's important to treat every downed power line with caution. Even if a line isn’t sparking, making noise or appears to be inactive, always assume it is energized. If you see a downed power line: ⚠️Stay at least 100 feet away and keep others away. 📞 Call 911 first, then call APS at (602) 258-5483 in metro Phoenix or (800) 253-9408 in other areas. 🚫 Never touch, move or drive over a downed power line. Your safety comes first. Give damaged electrical equipment and our crews plenty of space to work.