
ALT Patient Gateway: Sending requests Do use to: Request non-urgent prescription refills. Request scheduling of non-urgent appointments. Do not use to: Make any urgent requests. Please contact your provider’s office with any urgent requests.

ALT Patient Gateway: Sending messages Do use to: Send photos or information for the care team to review before an appointment. Securely message your care team for non-urgent medical concerns. Do not use to: Send social/personal information that is not related to health care. Send urgent questions or concerns. It may take up to 3 business days for the care team to respond.

ALT Patient Gateway: About your health care Do use to: See information about your health care like medications, test results and more. View bills and make payments. Do not use to: Make complaints about other providers or care experiences. If you have concerns about your experience, please contact the patient relations office for the clinic or hospital.































