ACI World’s mission is to advance the collective interests of airports and the communities they serve and promote excellence in airport management & operations.

Montreal, Canada
Joined January 2010
✈️ How do passengers rate their airport experience? 📊 The latest ACI World ASQ Barometer shares Q3 2026 insights from 368 airports worldwide. Explore satisfaction trends across the passenger journey, airport sizes, and regions. 🔗 aci.aero/programs-and-servic…
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ACI World retweeted
"In aviation, we view accessibility as a constant journey of learning and improvement." Howard Liebman, VP, Government Relations, @airtransat, helped open the Second Joint @icao / @ACIWorld / IATA Symposium on Accessibility in International Civil Aviation.
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Estas tendencias y desafíos fueron planteados por Justin Erbacci, director general de @ACIWorld, durante la #WAGA2026, que reunió en Lima a líderes y ejecutivos de la industria aeroportuaria mundial. 📈10 mil millones de pasajeros en 2026 → 23.2 mil millones en 2054. 💰US$4,1 billones de inversión proyectada hacia 2055.✈️ 4/4
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✈️ The ICAO/ACI/IATA Accessibility Symposium wrapped up in Montréal! ACI World VP Darryl Dowd joined the closing session on implementation and next steps. The focus: practical action, monitoring progress, and continued collaboration to make air travel more accessible for all. #ACIWorld @icao @IATA
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👏 Congratulations to Gold Coast Airport (@gcairport) on achieving ACI World’s Accessibility Enhancement Accreditation (AEA)! Through consultation and continuous improvement, the team is working to make the airport experience more inclusive for travellers with diverse needs. Well done on this important milestone! 🔗 bit.ly/3oUC2vs #AirportAccessibility @ACIAPACMID
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✈️ The Second Joint ICAO/ACI/IATA Symposium on Accessibility kicked off today at ICAO Headquarters in Montréal! ICAO Secretary General @JCS_ICAO delivered the keynote address, with welcome remarks from ACI World DG Justin Erbacci and other leaders. The focus: exchanging best practices, addressing barriers, and turning commitments into action to improve accessibility across the air travel journey. #AccessibilitySymposium #ACIWorld @IATA @icao
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✈️ Airport capacity. Safety. Operations. Sustainable growth. How are global policy decisions shaping the future of airports? Join our live webinar on the ACI World Policy Agenda 2030 to explore four key policy priorities, what they mean for airports, and how members can help shape practical outcomes. 📅 21 October 2026 ⏰ 10:30–11:30 AM ET Register: lnkd.in/geEx2Mf9
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✈️ Celebrating continued progress in #AirportExperience! ATH – Athens International Airport (@ATH_airport) | Upgrade BGI – Grantley Adams International Airport (@gaiabarbados) | Renewal Well done to both airports on their continued commitment to enhancing the passenger experience. 🔗 Learn more about the program: bit.ly/3CSPqEs @ACI_EUROPE @ACI_LAC
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👏 Well done to Techo International Airport (KTI) on completing its ACI APEX in Security review in Phnom Penh, Cambodia. Industry peers worked with the KTI team to review its security policies, infrastructure and operations against ICAO Standards, national requirements and ACI best practices. The process provides risk-based recommendations to strengthen security and preparedness for potential threats. Thank you to KTI for hosting and to the assessors for sharing their expertise. Learn more: aci.aero/programs-and-servic… @ACIAPACMID #APEXinSecurity #AirportSecurity
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🌱 Green and climate-resilient airports are key to aviation’s environmental goals. ACI World DG Justin Erbacci will deliver welcome remarks and speak on infrastructure trends at #GreenAirports2026. 📅 29–30 Oct | Cairo 🔗 icao.int/events/env/icao-gre… @icao
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✈️ Airport policy shapes airport futures. Funding. Capacity. Safety. Sustainable growth. What do global policy priorities mean for your airport? On 21 October, explore the four priorities of the ACI World Policy Agenda 2030—and how members can help shape practical, workable policy outcomes: ▪ Airports as Businesses ▪ Airport Capacity Enhancement ▪ Safety, Security and Operations ▪ Sustainable Growth and Decarbonisation Hear from ACI World’s: • Justin Erbacci, Director General • Darryl Dowd, Vice President, Safety, Security and Operations • Nathalie Herbelles, Vice President, Industry Affairs and Sustainability • Slava Cheglatonyev, Vice President, Airport Business and Economics Moderator: Anna Tormen, Assistant Manager, Industry Affairs, ACI World. 🗓 21 October 2026 | 10:30–11:30 AM ET 🌐 Live webinar in English Register: us06web.zoom.us/webinar/regi…
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✈️ Meet the 10 finalists of ACI’s World Business Partner Innovation Showcase! From airport accessibility and airside operations to passenger processing and sustainability, these innovators will present their projects at #AirportsInnovate2026. Meet the finalists 👇 ▶ ac2air Gmbh ▶ ALBA Robot ▶ Copenhagen Optimization ▶ @GoodMapsForAll ▶ Hubway ▶ @NuctechCoLtd ▶ Oreyeon ▶ waltr ▶ @xovis_ag ▶ Your Accessible Flight Explore their projects: lnkd.in/eACTmYw6 @ACI_EUROPE @ACIAPACMID
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#NewRulesforNewSkies | Modernising airport slot policy In the video, our Director General, Stefano Baronci, shares the Asia-Pacific and Middle East perspective on why modernising airport slot policy matters - and why policymakers need to act. Read more: aci.aero/airport-advocacy/ec… – at Riyadh, Kingdom of Saudi Arabia
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✈️ #NewRulesforNewSkies: Aviation is evolving. Shouldn't airport slot policy evolve with it? As demand grows across Asia-Pacific and the Middle East, making the best use of available airport capacity is critical. Stefano Baronci, DG of ACI APAC & MID, explains why modernisation matters. 📄 Read the ACI World Airport Slot Policy White Paper: aci.aero/airport-advocacy/ec… @ACIAPACMID
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✈️ More #AirportExperience milestones! Congratulations to @AirportsHouston on the latest ACI Airport Customer Experience Accreditation renewals: HOU – William P. Hobby Airport @HobbyAirport IAH – George Bush Intercontinental Airport @iah 👏 Well done to both teams! 🔗 Learn more about the program: bit.ly/3CSPqEs #AirportExperience #CustomerExperience #ACIWorld @airportscouncil
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Airport training in three languages Meet ITAérea Aeronautical Business School @ITAerea_Aero, an ACI Accredited Training Partner teaching airport and aeronautical management in Portuguese, Spanish and English. A skilled workforce starts with accessible training ✈️ #ACITraining
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From chairing a regional safety committee to teaching the next class of airport professionals 🌟 Meet Venkat Chalapathy, ACI Global Training Instructor. The former Chair of the ACI Asia-Pacific & Middle East Regional Operational Safety Committee now teaches our Safety and Operations courses. "I believe in giving back to the industry that nourished my knowledge and shaped me as an aerodrome expert." @ACIAPACMID
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🏅 Congratulations to Montréal–Trudeau International Airport on achieving Level 3 of ACI World's Accessibility Enhancement Accreditation, the only international program dedicated to airport accessibility! Well done to the team! 👏 aci.aero/programs-and-servic… @yulaeroport
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ACI World retweeted
✈️ 27 participantes se sumaron al workshop sobre slots aeroportuarios del #AirTransportSummit. La sesión abordó los fundamentos de la facilitación de horarios y coordinación de slots, así como las implicaciones estratégicas de la asignación de capacidad aeroportuaria. @ACIWorld
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#NewRulesforNewSkies: Modernise airport slot policy now. ✈️ Making the best use of available airport capacity is key to supporting stronger connectivity, greater competition, and sustainable economic growth. In the video below, Rafael Echevarne, Director General of ACI-LAC, shares the Latin America and Caribbean perspective on why modernising airport slot policy matters—and why policymakers need to act. 📄 Read the ACI World Airport Slot Policy White Paper: store.aci.aero/product/aci-w… #AirportSlots #Aviation #AirportCapacity #Connectivity #ACIWorld @ACI_LAC
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