Hi Alan, thanks for reaching out. I'm sorry you have had this experience. Could you please send us a DM with some more information? We'd like to look into this for you.

Hi Blair, We're sorry this happened. Could you let us know which branch you visited and when this was? We'd like to pass your feedback on, as this isn't the experience we want any prospective customer to have. Thank you.

We're saddened to hear this, Blair. We never want our customers to have a disappointing experience. Feel free to send us a DM with more information so we can look into this further. Thank you.

Hi Chiara, we're sorry to hear this. You are still welcome to send us a DM if you wish to discuss this further. We would really like to help. Thank you.

Hi, we're sorry to hear you're still experiencing issues. We understand how frustrating this must be. We've sent you a DM to advise further. Thanks.

Thanks for letting us know about this, Taylor. We're sorry to hear you've been having trouble, and we'd really like the opportunity to help. Please send us a DM with a few more details and we'll make sure this is looked into. We look forward to hearing from you soon.

Hi Tracy, we're really sorry to hear there's been no progress and appreciate how frustrating that must be. We previously advised by DM that the person named on the order form should contact our Customer Service team on 0141 648 1088. They'll then be able to provide an update.

Hi Nick, we're sorry to hear you are having trouble booking your car in. You are welcome to book your car in here arnoldclark.com/servicing. Alternatively, you can send us a DM and we will contact the branch to make sure they reach out to you. 😊 Always happy to help!

We're sorry to hear you feel this way, David. We'd like to see what we can do to help. Please send us a DM with more information on what has happened and we will get right on the case for you. Thank you.

Thanks for this update, Gus. You are still welcome to send us a DM with more information and we can make sure these comments are added to to your case. Thanks again.

This is concerning to hear, Gus. Let's see what we can do to help you. Please send us a DM with more information and we will get right on the case. Thank you.

Hi Steven, I'm sorry the DM didn't come through. Looks like that was a glitch on our end. I've responded to you now. Thanks.

Hi Julie, thank you for your message. I've received your DM and have sent you a response. We'll continue the conversation there and do our best to help. Thanks.

Hi Steven, this isn't what we'd expect and I'd like to apologise. I've sent you a DM so we can get a few more details and look into this for you. We hope to help resolve your concerns soon. Thanks.

Thanks for letting us know. We've got your DM, see you there.

Hi Tracy, thanks for getting in touch. We're sorry to hear you've been having issues with your vehicle. We've sent you a DM to gather some more details so we can look into this further and help get you an update. Thanks.

Hi Anthony, we're concerned to hear about this. If we can help, please send us a DM with some more information, including your contact details, vehicle registration and the branch involved, and we'll look into this for you. We look forward to hearing from you. Thanks.

Hi, thanks for reaching out. We're sorry to hear about this situation. We've sent you a DM so we can gather some details and look into this further. We'd really like the opportunity to help. Thanks.

Hi Jawad, this is very worrying to hear. We really want to see what we can do to help. Please send us a DM with more information so we can look into this further. We hope to hear from you soon!

Hi We’d really like to help and look into this for you, but we’re currently unable to send you a message. When you have a moment, please do send us a message so we can assist you as quickly as possible. Thank you, Arnold Clark Team