Customer Experiences Designed for a Virtual World-Virtual queuing, online appointments and intelligent customer flow that puts people at the center.

Asheville, NC
Joined May 2012
Replying to @ACF_Tech
@ACF_Tech you have won Gold in the Positive Impact Award! Huge congratulations to your team!
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Why waste your day standing in line? Get In Line, Online! You can go about your day until you are ready to visit an agency. The more time you wait, the less time you will spend at the BMV. Visit bmv.ohio.gov
Congratulations @ACF_Tech – you’re a finalist in the 2022 #GlobalGood #Awards #COVID Crisis Champions category! See you for our hybrid ceremony – 13 Oct! See our full finalists line-up: buff.ly/3ys63Fp
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ACF Technologies retweeted
Did you know you can now "Get in Line" Virtually? The Pinellas County Clerk’s office Location Wait Times are available online! A new feature of Q-Flow saves a customer’s place in line and becomes active once they arrive in our office. To learn more: mypinellasclerk.org/Find-A-S…
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ACF Technologies retweeted
📣 Sponsor Announcement 📣 We are pleased to announce that @ACF_Tech will be sponsoring our upcoming Digital Hospitals Conference next week! We are very excited to have them on board! Tickets for the event are now available, just click the link below 👇 ow.ly/vtve50Iagth
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ACF Technologies retweeted
Congrats to the Industry Driven - BioTech, MedTech and Life Sciences Award 2021 winner @ACF_Tech, at the #NCTECHawards in Raleigh this evening. Thank you award sponsor @DeanDorton.
ACF Technologies retweeted
Congrats to the Industry Driven - BioTech, MedTech and Life Sciences Award 2021 winner at the #NCTECHawards in Raleigh this evening. Thank you award sponsor @DeanDorton.
ACF Technologies retweeted
Cultivate a leadership mindset: Think like a leader, not a follower.
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ACF Technologies retweeted
Russ, and the other Impact Award winners, exemplifies great CX leadership that is delivering organizational results. Learn more about these stories in the virtual Awards ceremony: youtube.com/watch?v=C8eH1Grt…
Kudos to Russ Shield, Director of Single Family at @FannieMae for receiving the #CXPA Impact Award for his work in drilling into the different reasons more than 40,000 people call into the organization in order to provide more consistent outcomes. #CXDay2020 #CXDay
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ACF Technologies retweeted
One of my favorite holidays is #NationalCustomerServiceWeek, which is happening right now! Watch this video with your team as you celebrate. buff.ly/3iCOiHO Now is a great time to ask an important question: What do customers want? #leadership
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ACF Technologies retweeted
”Every time we interact with a customer, we have an opportunity to make a difference” is an empowering quote Jeremy. #CXQOTD. #CXDay #CXDay2020
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ACF Technologies retweeted
How can augmented intelligence tools enhance customer journeys? Join a discussion to learn ways in which the future has already arrived, and how augmented intelligence is used to create better experiences on #CXDay October 6th. Learn more and register 👉bit.ly/2G0y79K
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ACF Technologies retweeted
Check out our latest video to discover how easy it is to get a service without leaving home. #QAnywhere #AssistantAnywhere #SocialDistancing
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ACF Technologies retweeted
While COVID-19 has enforced social distancing upon businesses, we offer solutions to help you adapt. With Wait Anywhere, you can more easily control the amount of customers in your waiting area. Learn more here: bit.ly/30dkcoh #WaitAnywhere #CapacityManagement
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ACF Technologies retweeted
Worried about ensuring social distancing within your business? With our Check-In Anywhere module, customers can setup and confirm appointments from their mobile device, anywhere, anytime. Try a demo today: bit.ly/2ADVeod #SocialDistancing #CheckInAnywhere
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ACF Technologies retweeted
"average wait time cut from over an hour to around 10 minutes” - learn how we helped @SC_DMV deliver superb customer experience >> qnomy.com/south-carolina-dmv… #CX #CustomerService
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ACF Technologies retweeted
"Q‑nomy's solution enables us to manage customer relations in an outstanding way” - Learn how @Telefonica are using our solutions across LatAm to achieve the highest standards of #CustomerExperience >> qnomy.com/cs-telefonica #CX #CustomerService #DigitalSolutions
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ACF Technologies retweeted
Most #LATAM countries have strict quarantine measures to minimize the spread of #COVID19, but #AssistantAnywhere endorses digital face-to-face communication, allowing your customers to receive a more personalized experience. Contact our expert team here: bit.ly/2WdIay5
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ACF Technologies retweeted
Un #Reinventista, encuentra nuevos caminos, herramientas y oportunidades para hacer las cosas de diferentes maneras. Te esperamos en nuestra charla TED, el 15 de mayo a las 3:00 p. m. Regístrate en tedxbogota.com/
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ACF Technologies retweeted
Una buena estrategia para mantenernos comunicados con nuestros clientes
A good strategy in uncertain times is to maintain good communication with your customers and staff, use video-based meetings to offer the most personalized digital experience and communication. schedule a demo: bit.ly/2UBs0xs #AssistantAnywhere
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