
Official @7digital #SocialCustCare M-F: 10-6 GMT. Find quick #answers in our #Community: https://xitter.cf/t.co/XdweHJ8bgt
London
Joined May 2013
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Our store at 7digital.com has moved. Please find us over at uk.7digital.com and be sure to update any bookmarks you may have saved. Thanks!
Replying to @7digitalHelp
@7digitalHelp I needed to download the Bleachers album in a hurry, but download speed was at an abysmal ~50 kb/s. I ended up purchasing from a different vendor. I'd like a refund.
Greetings,
In order to deal with the issue effectively and in a timely manner, please submit a ticket to our support system here: help.7digital.com/hc/en-gb/r…
We are looking forward to hearing from you and will be glad to assist you further.
Replying to @7digitalHelp
@7digitalHelp @7digital_UK I am eager to buy Lalisa by Lisa, which was released today, but I can't find it on your platform. Will you be selling it?
Hi there,
Thank you for getting in touch. All music on our platform is delivered to us directly from major labels, so we can only sell what the labels allow us.
That means if the album is not presented on the website the label hasn't provided us with one yet, unfortunately, and we can't predict whether or not we will have it on the platform in the future.
Best regards,
@7digitalHelp
Replying to @7digitalHelp
@7digitalHelp Hey guys! I got sick of streaming and went back to curating my music collection. You guys are the best choice out there, easy. Such a good site, thank you. 😊 But.. did the Canadian store stop getting updated in 2019?
New message
From gridgridgrid
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Hi there,
I am not aware of any 7digital down time.
7digital.com/
and all the apps seem to be working correctly.
Louise
Replying to @ShadowOfLight1
Hi there,
Unfortunately this is due to licencing.
If you are having any issues and/or would like to contact customer services please email [email protected] as our help page is currently down.
Thank you.
'FAKE LOVE' is available to purchase on:
iTunes: (itunes.apple.com/us/album/fa…)
Amazon: (amazon.com/Fake-Love/dp/B07D…)
OnkyoMusic: (onkyomusic.com/US/artist/bts…)
Google Play: (play.google.com/store/music/…)
7Digital: (onkyomusic.com/US/artist/bts…)
Buy it now and share your screenshots! #BuyFAKELOVENOW
Replying to @blanccpaper
@holla100girl Hi there,
Could I please ask where you are contacting me from?
Please be aware that the Onkyo Music service is only available in the UK, Germany and the USA.
@7digitalHelp any help please???
Replying to @ShakilSomir
@ShakilSomir Hi there, Could I please ask you to DM me with the email address you are registered with and i shall investigate this for you.
Replying to @ruudboy
Hi there,
Please DM me with the email address you registered to 7digital with and I shall investigate this matter for you
Replying to @___ejp___
@epronk Hi there could you please send me the email address you are registered to 7digital with and I shall look into this for you.
Replying to @Phil_nothing
@Phil_nothing Hi there,
Could you please DM me with the email address you registered to 7digital with and I shall look into this for you.
Replying to @TheDJCull
@TheDJCull Hi there,
Could you please DM me with the email you are registered to 7digital with and i will do my best to resolve the issue.




