Official @7digital #SocialCustCare M-F: 10-6 GMT. Find quick #answers in our #Community: https://xitter.cf/t.co/XdweHJ8bgt

London
Joined May 2013
Replying to @7digitalHelp
@7digitalHelp I needed to download the Bleachers album in a hurry, but download speed was at an abysmal ~50 kb/s. I ended up purchasing from a different vendor. I'd like a refund.
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Greetings, In order to deal with the issue effectively and in a timely manner, please submit a ticket to our support system here: help.7digital.com/hc/en-gb/r… We are looking forward to hearing from you and will be glad to assist you further.
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Hi there, Thank you for getting in touch. All music on our platform is delivered to us directly from major labels, so we can only sell what the labels allow us.
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That means if the album is not presented on the website the label hasn't provided us with one yet, unfortunately, and we can't predict whether or not we will have it on the platform in the future. Best regards, @7digitalHelp
Replying to @7digitalHelp
@7digitalHelp Hey guys! I got sick of streaming and went back to curating my music collection. You guys are the best choice out there, easy. Such a good site, thank you. 😊 But.. did the Canadian store stop getting updated in 2019?
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Hi there, We are aware that the 7digital store front has not been updated in some time - we are working on improving this in the future. We are still uploading new releases to the site and these can be accessed via the search bar. Thank you for your patience.
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New message From gridgridgrid 7digitalHelp's avatar 7digital's avatar 7digital_CA's avatar 7digital_DE's avatar To A.Mill… Message Hi there, I am not aware of any 7digital down time. 7digital.com/ and all the apps seem to be working correctly. Louise
Replying to @ShadowOfLight1
Hi there, Unfortunately this is due to licencing.
If you are having any issues and/or would like to contact customer services please email [email protected] as our help page is currently down. Thank you.
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Hi there unfortunately we have not yet been delivered this release. Sorry about this.
'FAKE LOVE' is available to purchase on: iTunes: (itunes.apple.com/us/album/fa…) Amazon: (amazon.com/Fake-Love/dp/B07D…) OnkyoMusic: (onkyomusic.com/US/artist/bts…) Google Play: (play.google.com/store/music/…) 7Digital: (onkyomusic.com/US/artist/bts…) Buy it now and share your screenshots! #BuyFAKELOVENOW
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Hi there, Could I please ask where you are contacting me from? Please be aware that the Onkyo Music service is only available in the UK, Germany and the USA.
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Replying to @blanccpaper
@holla100girl Hi there, Could I please ask where you are contacting me from? Please be aware that the Onkyo Music service is only available in the UK, Germany and the USA.
Replying to @ShakilSomir
@ShakilSomir Hi there, Could I please ask you to DM me with the email address you are registered with and i shall investigate this for you.
Replying to @alnordem
@alnordem Music you purchase on 7digital is for personal use only.
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Replying to @ruudboy
Hi there, Please DM me with the email address you registered to 7digital with and I shall investigate this matter for you
Replying to @pileroux
@pileroux Hi there could you please DM me with the email address you registered to digital with and i shall look into this matter for you.
Replying to @___ejp___
@epronk Hi there could you please send me the email address you are registered to 7digital with and I shall look into this for you.
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Replying to @wdb408
@wdb408 Hi there Could you please DM me the email address you registered to 7digital with. And I shall look into this matter for you. Thanks
Replying to @Phil_nothing
@Phil_nothing Hi there, Could you please DM me with the email address you registered to 7digital with and I shall look into this for you.
Replying to @TheDJCull
@TheDJCull Hi there, Could you please DM me with the email you are registered to 7digital with and i will do my best to resolve the issue.
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