The happy chatty person with a passion for continued improvement... Opinion and views are my own!

Joined April 2018
Don't let them drive... it could save a life. Today sees the launch of a trial for a new reporting tool. The tool enables you to tell us anonymously if you know someone who regularly drives under the influence of drugs or alcohol. Read more: orlo.uk/ZEAqE
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If you are in the UK and have a #cyber #incident you can report it to the @NCSC here: report.ncsc.gov.uk/
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Got minoned at the #servicemanagement #smworld event!
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Really looking forward to hearing what folks will take away and use “back at the ranch” @ThinkHDI #smworld #servicemanagementworld
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Best description of #buzzword yet he never actually called it by name. “Overused, abused, and misunderstood words in business today” Stephen Shapiro
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Just me or has value become just another buzzword… words get hijacked too easily by the buzzards of buzzwords !
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Diversity drives results!
Everyone co-creates culture! Keynote at #smworld #culture
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Why is #experience important to you? ~ @Alan_Nance #ITSM #SMWorld
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Very insightful thought… #smworld
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Innovation: You think you’re done but you’re not done. - @shapirostephen #SMWorld #ThinkHDI
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Listening to @shapirostephen on innovation and looking at the big picture: “The questions that we ask determine the range of solutions.” #smworld #ThinkHDI
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“Any time you’re working on a problem there are two aspects; logical and psychological” Stephen Shapiro #thinkhdi #smworld
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Treat yourself like a professional. Belong to a community of professionals. #advice #itsm
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Wonderful hearing about the community aspect of the #thinkhdi #community the stories that help industry peers, personal growth and development, intervention and support. #smworld
Authentic moments with people you have only met once… what a way to start the day! #smworld #thinkhdi
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Learning how to say #hygge today at #smworld in preparation for networking event later.
Thinking of the team over in the uk attending the @itSMFUK event!
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