VP Sales ReviewPro Opinions expressed are my own not my employer's
Barcelona, Spain
Joined February 2010
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An insightful podcast featuring Karl Heyman, CEO of Family Parks. Great ideas for handling online reviews at minute 23:50 :) #guestexperience #travel #hotelprofs #hoteltech ow.ly/NZ7n30pt1iw
SMARTments serviced #apartments in Germany has partnered with #ReviewPro to improve the guest experience and secure repeat business from its corporate clients. ow.ly/59J630pt1aY
The methods we use have changed, but the cornerstone to great hospitality stays the same: great #guest service and great guest #experience. ow.ly/6o3X30pt16L
"The study also revealed that travelers aren’t necessarily turning to #TripAdvisor to complain: 87% of respondents say they want to share their good experiences with fellow travelers as their top reason for writing reviews." ow.ly/jAQS30pfRGe
#Radisson continues to expand its offerings in Europe with new openings planned for Poland and Germany. Great news! 👍 #HotelNews #Hospitality ow.ly/CpQX30pfRwV
#Radisson launches new multi-brand global website. Congratulations! ow.ly/RgBh30pfRxU
Michael Kessler retweeted
With only 2 weeks until the No Vacancy conference in Sydney, don't forget to book an appointment with @ShijiGroup to meet with experts from @InfrasysPOS, @StayNTouchInc , @ReviewPro, Shiji Distribution Solutions, @snapshot_demand, and @conceptcss: shijigroup.com/events/novaca…
Michael Kessler retweeted
We’re off to a busy start at HITEC Minneapolis 2019 with a full Shiji Group booth! Come on by to Booth 2046 to learn about the various brands of Shiji Group and meet with our experts from around the world. See you soon!
With Instagram influencing over half of holidaymakers choices, this is a smart move from Ctrip. Will we see others follow suit in the future? #DigitalTravel ow.ly/oxf530oTdKC
Harnessing the power of #guest #surveys: for specific departments, to increase touchpoints, or to find out what staff think... ow.ly/N3qd30oTdGr
Michael Kessler retweeted
Four hoteliers harnessing the power of guest surveys: for specific departments, to increase touchpoints, or to find out what staff think. #guestexperience #guestsurveys #hoteltech reviewpro.com/blog/four-ways…
Michael Kessler retweeted
At @ShijiGroup, we are always looking to partner with likeminded leading global organizations like InterContinental Hotels Group. We are proud to announce our milestone with @IHGCorporate as the 100th IHG hotel has now gone live with Infrasys Cloud POS. shijigroup.com/press-news/20…
Michael Kessler retweeted
Our dream duo Fernanda and Maria enjoying the first day of #WTMLAT yesterday.
Don't forget, you can drop by Stand J119 to learn more about improving the guest experience and boosting your revenue.
#GuestSatisfaction #HotelTech
Michael Kessler retweeted
"We want serviced apartment guests to be confident that what they book is, essentially, what they get.” - @jamesfoice on the launch of the new @ASAPThe quality directory. A great move for both Consumers and the Industry. ow.ly/Kedf30nS3ui
#HospitalityNews
Michael Kessler retweeted
"The Master Innholders is a well-respected, prestigious force within the hotel industry" We will be there next month, contact us at [email protected] if you would like to talk about improving guest satisfaction at your establishment. #hospitality #hoteltech #guestfeedback
Michael Kessler retweeted
Doug Greenwood, Chairman of ASAP, now takes to the stage for the chairman’s welcome #ASAPConvention
Pop-up shops, pop-up restaurants and now ... pop-up hotels. Should you include them in your business plan? – Insights @Reviewpro ow.ly/hCD530ml0l1 #hotels