Wizards of the Coast Customer Support. Live Hours: 9:00 am-5:00 pm PST (16:00-00:00 UTC)
Seattle, WA
Joined September 2012
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⚠️ Scheduled (Nov 10, 2026, 16:30 UTC): @MTG_Arena maintenance will occur to deploy the fast follow update for Star Trek, containing fixes and updates.
📥 Small download required.
🔄 Restart required. No downtime for those who update.
… stspg.io/w7r6htq0j48j?u=3qq4…
⚠️ Investigating: We're currently investigating issues with matchmaking, with a backend update planned for later today. Thank you for your patience. stspg.io/z6zk9kcb3zzq?u=fhj2…
⚠️ Resolved: This incident has been resolved. stspg.io/z6zk9kcb3zzq?u=rcn7…
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⚠️ Scheduled (Nov 3, 2026, 15:30 UTC): @MTG_Arena maintenance will occur to deploy the Star Trek game update, containing new cosmetic and store items, card content, and bug fixes.
📥 Small download required.
🔄 Restart required. No dow… stspg.io/kxylk4ct294r?u=6h0d…
⚠️ Scheduled (Nov 3, 2026, 15:30 UTC): Maintenance will begin as scheduled in 60 minutes. stspg.io/kxylk4ct294r?u=xdqm…
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⚠️ In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/kxylk4ct294r?u=30hh…
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⚠️ Scheduled (Oct 27, 2026, 16:00 UTC): @MTG_Arena maintenance will occur to deploy a small update to some of our backend systems.
📥 Small download required.
🔄 No downtime expected
⏲️ ~3 hour estimated deployment. stspg.io/4kt69j68dytz?u=tf71…
⚠️ Scheduled (Oct 27, 2026, 16:00 UTC): Maintenance will begin as scheduled in 60 minutes. stspg.io/4kt69j68dytz?u=z5h8…
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⚠️ In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/4kt69j68dytz?u=3t5m…
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⚠️ In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/cd29cpvs47zs?u=gq72…
⚠️ Completed: The scheduled maintenance has been completed. stspg.io/cd29cpvs47zs?u=rp0n…
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⚠️ Scheduled (Oct 20, 2026, 15:50 UTC): @MTG_Arena maintenance will occur to deploy the Star Trek preorder game update, containing event updates, cosmetic and store content, and bug fixes.
📥 Small download required.
🔄 Restart require… stspg.io/7z3t59p5fnb8?u=mm5s…
⚠️ In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/7z3t59p5fnb8?u=40l1…
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⚠️ Investigating: Traditional Best of Three events with an entry have been disabled due to an issue, and will be restored when resolve them. Play and Ranked queues are unaffected. Thank you for your patience! stspg.io/z5f5ljj2n1lm?u=c33g…
⚠️ Resolved: Issues with matchmaking have been resolved following today's update. Thank you for your patience. stspg.io/z5f5ljj2n1lm?u=q1kd…
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⚠️ Scheduled (Oct 15, 2026, 16:30 UTC): @MTG_Arena maintenance will occur to deploy a general game update to address matchmaking issues.
📥 Small download required.
🔄 Restart required. No downtime for those who update.
⏲️ ~3 hour esti… stspg.io/fmlw0ncvlbsk?u=nxsh…
⚠️ Scheduled (Oct 15, 2026, 16:30 UTC): Maintenance will begin as scheduled in 60 minutes. stspg.io/fmlw0ncvlbsk?u=s6g0…
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⚠️ In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/fmlw0ncvlbsk?u=tbk7…
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⚠️ Scheduled (Oct 13, 2026, 15:30 UTC): @MTG_Arena maintenance will occur to deploy the Reality Fracture Alchemy game update, containing updates and fixes.
📥 Small download required.
🔄 Restart required. No downtime for those who upda… stspg.io/49z93dv16q6r?u=rmpd…
⚠️ In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/49z93dv16q6r?u=p7kp…
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⚠️ Completed: The scheduled maintenance has been completed. stspg.io/49z93dv16q6r?u=plsw…