@TruecallerHelp

Need support with Truecaller? We're listening & responding Mon-Fri, 9am-10pm IST! Follow @truecaller to get the latest Truecaller news

 Sweden and India
support.truecaller.com/hc/en-us/requests/new
Joined January 2012
  • Tweets24.9K
  • Following34
  • Followers12.8K
259Media
Who are we behind #Truecaller Help? Get to know the team answering your questions every day! 👩🏽‍💻 #BehindtheCode youtube.com/watch?v=qpP4NutB…

Meet Truecaller's Support Team | BEHIND THE CODE - Quarantine Edition

Get a Behind the Code look at how our Support Team helps you unders...

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Replying to @itsmak
Could you please share your ticket ID with us? We’ll review and assist you further! /VS
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Our team is actively working on a fix, but it's taking longer than expected. Rest assured, this is still in progress, and we'll share an update as soon as we have more information. /VS
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Replying to @tephenian
Hai! Mungkin ada persepsi umum bahwa Anda tiba-tiba menerima lebih banyak panggilan spam dengan Truecaller terpasang di ponsel Anda, dalam praktiknya, ini karena Truecaller akan mengidentifikasi lebih banyak panggilan untuk Anda yang mungkin sebelumnya tidak diketahui. 1/2
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Untuk melihat lebih mendalam apa yang kami anggap sebagai spam > Apa itu spam? Tautan: support.truecaller.com/suppo… 2/2 /MS

What is spam?

Truecaller spam detection – creating a safer environment for our users Since 2017 we identified more than 38.7 million unique spam numbers. Truecaller spam lists are created by our user community who...

support.truecaller.com
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Oh no! Do you have the Spam Identification turned on fully in your phone settings? /LL
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Replying to @kishorep551
2/2 The "Block extended spammers" should block and capture more spam calls. If you're using any battery-saving apps kindly disable Truecaller from that list as Truecaller needs to be running in the background to block calls. /RH
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Also, please update the app to the latest version and let us know if the issue persists. /RH
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Replying to @PlasticPaisa
Hi Afaan! The feature is not launched yet. Please stay tuned. /RH
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Afaan, to clarify further, we are launching Call recorder on iOS, version 12.45 in Australia and Beta version 12.46 In Canada. /RH
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Replying to @niloydivine
Hi Niloy! It can be a common perception that you are suddenly getting more spam calls with Truecaller installed on your phone, in practice, this is because Truecaller will identify more calls for you that may have previously been unknown. 1/2
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For a more in-depth look at what we consider to be spam > What is spam? LINK: support.truecaller.com/suppo… 2/2 /MS

What is spam?

Truecaller spam detection – creating a safer environment for our users Since 2017 we identified more than 38.7 million unique spam numbers. Truecaller spam lists are created by our user community who...

support.truecaller.com
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Replying to @rajnathnath_15
Hello Rajnath! You can start the verification badge process by associating your profile with your Facebook/Google account where the name matches your name in Truecaller. Internal checks will also be made before your badge is processed. 1/2
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Please note: Verification Badges are not guaranteed and can take time to receive on your profile. To learn more about verified badges click here: truecaller.com/blog/features… 2/2 /MS

How to Get The Verified Badge On Truecaller

In school, we received gold stars for good work. This was a symbol of accomplishment and was meant to be seen by those around us. On Truecaller we introduced back in 2014, which are not quite as...

truecaller.com
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Replying to @Vikashe63
Hi Vikash! Could you please confirm if you are getting spam calls on regular basis? Also confirm if you have enabled block on ‘top spammers’ in the block settings. Spam calls with lower spam reports may not be blocked as they are not considered as top spammers. 1/2
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We do our best by warning you in those particular cases. If you’re using any battery-saving apps kindly disable Truecaller from that list as Truecaller needs to be running in the background in order to block calls. 2/2 /MS
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Replying to @navkendarsingh
Hello Navkendar! As Android and iOS are two different platforms, there are certain limitations placed by Apple on their iOS platform which prevents us from developing the same features as on Android. 1/2
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We hope they drop these restrictions soon, so we can start developing the same functions as in our Android app. 2/2 /MS
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For those concerned about Truecaller flagged as malware, rest assured we’ve spoken with the anti-virus software and they have confirmed it was falsely detected and issued a fix in their app. Truecaller is and has always been 100% virus free 💙 Read more: tclr.se/3BLVtKA
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Replying to @hello_world_ind
Hey! Here are the steps to follow: Deactivate your account in the app:- Android: Open the app> menu (top left corner)> Settings> Privacy center> Deactivate account. iPhone: Open the app> profile avatar (top left)> Privacy center> Deactivate account. 1/2 /MS
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After deactivating, visit truecaller.com/unlisting/ and fill in your phone number with the country code. You can opt out of Truecaller's database at any time. Note that you cannot keep your number unsearchable and use the app at the same time. 2/2 /MS

Unlist phone number

Truecaller is the leading global platform for verifying contacts and blocking unwanted communication.

truecaller.com
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Hi! Do you get an error when you try to subscribe to Premium? Please send us a screenshot of the error. /RH
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Replying to @pinder_612
Hi! We are sorry about that, we are checking the details for you. Please give a moment, we will get back to you. /MS
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Hi Parminder! We have responded to your ticket, we request you to please get in touch with us on the same email trail if you have any questions and queries. /MS
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Truecaller Help retweeted
Alan Mamedi
@AlanMamedi3 Dec 2021
We're proud to announce that Truecaller partners with Exotel to bring in Efficiency and Safety to daily life business communication cxooutlook.com/exotel-partne…
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Replying to @manojsparihar
नमस्ते मनोज। हमने आपके खाते के विवरण की जांच कर ली है और हम देखते हैं कि आपकी खाता संख्या के सभी विवरण सही ढंग से अपडेट किए गए हैं। कृपया अपनी मूल सेटिंग > एप्लिकेशन प्रबंधक > Truecaller > कैशे साफ़ करें और डेटा साफ़ करें पर जाएं। 1/2 /MS
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आप truecaller.com पर भी जा सकते हैं और विवरण की पुष्टि कर सकते हैं। 2/2 /MS

Truecaller: Premium Caller ID

Truecaller helps you identify unknown numbers, block spam calls and messages, and stay protected from fraud. Trusted by millions for smarter, safer communication.

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Hey Nick, sorry about that. You can send us a DM with the sender details and we can help make sure this won't happen to others. /LL
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Truecaller Help retweeted
Truecaller
@Truecaller21 Oct 2020
If anyone has been experiencing the app stopping on Android, the issue was quickly fixed last night. Please contact @TruecallerHelp if you are still experience issues. Apologies for any inconveniences, and thanks for your patience! 💙
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Truecaller Help retweeted
Truecaller
@Truecaller19 Oct 2020
Where does #Truecaller come from? How does it work? Here are 5 myths busted! 🤯tclr.se/3o7YTyo
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Indian army asks soldiers to uninstall @truecaller , but how did a Swedish brand find itself on the list? And did the company take a beating on its business in India? @ridhimb spoke to @alanmamedi, Co-founder at Truecaller. #chineseappsbanned
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Truecaller Help retweeted
ET NOW
@ETNOWlive5 Aug 2020
#StartupCentral | True caller says it’s Swedish, not Chinese. Wants Indian army to withdraw its advisory to delete the app @NayantaraRai @Truecaller @AlanMamedi #IndianArmy pscp.tv/w/cflNbTU0Mjk2NTF8MX…

ET NOW @ETNOWlive

#StartupCentral | True caller says it’s Swedish, not Chinese. Wants Indian army to withdraw its advisory to delete the app @NayantaraRai @Truecaller @AlanMamedi #IndianArmy

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