Joined September 2026
Customer Service Team retweeted
Replying to @TheAA_UK
@TheAA_UK been on hold 15 minutes to find out where recovery is 5 hours and counting. Are your phones working?
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"Hey there! Sorry for the trouble you're experiencing. To sort this out ASAP, can you follow back and DM us with your full name and phone number? We'll get our team to reach out Immediately. Appreciate your patience"
Replying to @TheAA_UK
@TheAA_UK been awaiting for a resolution on a compliant for nearly 6 months. Terrible service from the mobile service. Where do I escalate from the complaints team, because this has been pointless
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Customer Service Team retweeted
Replying to @TheAA_UK
@TheAA_UK been awaiting for a resolution on a compliant for nearly 6 months. Terrible service from the mobile service. Where do I escalate from the complaints team, because this has been pointless
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We apologise for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your reachable number for immediate assistance.Thank you @Nick75Brooko
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