Helping businesses reach full potential. Ex-11:FS and Bain. Now charting my own path. 🌍💡
London
Joined November 2008
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Great thread. How politics, power and our financial system are intertwined…
Ryan Garner retweeted
Really excited to share a very insightful @BainAlerts report on the #BNPL space. It provides an in-depth overview of the reasons behind the success of the key BNPL players, the rise in consumer and merchant adoption and how the market is likely to evolve.
bain.com/insights/buy-now-pa…
Ryan Garner retweeted
So yeah. This happened - led by Tiger Global and Stripe 🥰 While hitting the 🦄milestone is amazing it’s just a milestone on our journey leading the charge and making ‘alternative payments’ mainstream payments. – at Lambeth, London
TrueLayer nabs $130M at a $1B+ valuation as open banking rises as a viable option to card networks tcrn.ch/3CykxTc by @ingridlunden
Ryan Garner retweeted
SSI is about demand side thinking. Where customers are active participants rather than passive subjects. Where companies wrap their products, services and experiences around the customer, rather than the business.
customerfutures.com/p/seven-…
@dsearls @tonyfish @sytaylor @RyanGarner
For Web3 / Crypto businesses to appeal to a larger audience, they need to build better brands and dial down the use of "bit".
Twitter is a great brand name.
BitClout is terrible.
New #JTBD event at the end of the month, applying the Four Forces to design landing pages that covert.
Sign up for free...
#productdesign #DigitalMarketing #JobsToBeDone #Growth #startups
meetup.com/Jobs-to-be-Done-M…
My internet has been down for the past 2 days. Had to show my 6 & 7 year old kids broadcast TV.
They found the adverts a real novelty (having never seen them before on VOD) and the programmes a real let down.
Experience shapes perception.
I'm hosting the Customer Psychology networking table after the @11FS After Dark: Buy Now Pay Later event next week on Dec 15th.
Intrigued?
Come and join us...
#fintech #bnpl #productdesign
info.11fs.com/after-dark-bnp…
Ryan Garner retweeted
JTBD allows us to help executives in financial services around the world to rediscover their passion for solving problems for customers and provide truly digital services that add value.
@RyanGarner who runs the @11FS Customer Strategy breaks it down 👉 youtube.com/watch?v=8VdelElJ…
How do challenger products reach unicorn status?
In many cases they map their proposition to where customers derive value, not placing all the emphasis on the product being sold.
To understand this I introduce the Customer Value Stack...
humanising.co/archive/the-cu…
Hong Kong fintech week is very excited this year with all the new digital banks that have gone live...
It’s Hong Kong Fintech Week! 🙌
👉 Today - @RyanGarner on the next wave of neobanks & @JasonBates on the challenges of building a VB
👉 Tuesday - @JeffTijssen on trends in European fintech
👉 Wednesday - @JeffTijssen on virtual banks
fintechweek.hk/agenda#/2020-…
Ryan Garner retweeted
New report: Embedded Finance is reshaping #fintech
* Banks core business model is broken
* New players are disintermediating the bank relationship
* Banks that that lean in can capture a $trillion opportunity
How? New @11FS report 📑
11fs.com/insights-banking-as…
tl;dr 👇
Inspired by @sytaylor's analysis of Ping An, I looked at the role of insurance products through a Jobs to be Done lens.
Interesting how commodity products like insurance can become differentitators in a bigger ecosystem of products.
#fintech #jtbd
humanising.co/archive/growth…
I've been pondering this today:
What are the best ways for start-ups & scale-ups to defend against Big Tech when they start competing/copying your product?
@Snapchat @SlackHQ @onepeloton just some of the high profile examples recently.
Thoughts?
#bigtech #StartUp #innovation
Thanks @renebastijans
There’s definitely a #JTBD defence against the Big Tech threat. I like the trust point and I wonder how they might differentiate from Big Tech from a brand perspective?