agility and business resilience mentor • certified enterprise coach (emeritus) • certified scrum trainer (emeritus) • husband • father • human
Cape Town, South Africa
Joined February 2009
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@rainSouthAfrica Hello, I recently cancelled my Rain service and am trying to port my mobile number from Rain to my new service provider. It seems Rain needs to “release” my number so it is available to port in.
.@virginactiveSA So with the new (for me) X rule that I cannot DM anyone who does not follow me, and being unwilling to pay X for a Premium membership, I have no choice but to make my message "public".
I can end without a rant about the @virginactiveSA app. It is quite possibly the worst piece of commercial software I have ever seen. Nearly two years after the launch of the "new" app it is still full of bugs. As a former software developer myself, it is an embarrassment...
Otherwise my 8 AM membership effectively becomes a 9 AM membership. Of course another possibility is for the gym management/instructors to change the class start times to 8:15, but that will likely annoy full-price members.
If I had decision-making authority at VA, I think I would give 15 mins leeway at either end of the times to permit members to enter and exit classes that start or end on the hour.
However, the effect is I cannot attend an 8 AM class because I can't enter, even at 7:55, to drop my gear off in the locker room. I guess I can just arrive at my classes late and disrespect the instructor and the other class participants.
So to my issue. This week @virginactiveSA has decided, for the first time in my two years of membership, to strictly enforced the off-peak membership times. Fair enough. I pay less for fewer privileges.
.@virginactiveSA I rarely turn to social media to complain, but REALLY, your app is probably the worst I have ever experienced. And this is many months after the new version was launched. As an IT veteran I cringe for your product development team and your management. I feel sad.
Good morning! Can anyone confirm the current state of the N2 outbound and approach roads to the airport? #TaxiStrike #TaxiViolence
My 2022 on @italki so far. One more lesson to go tomorrow. 2023 will be the year for conversational fluency...
Hello.@sarstax! You say you cannot discuss personal tax matters here. Fair enough. Where can I get help with e-filing? Your online webchat is not working. Your call centre callback function is not working. Your call centre wait time says 3 minutes, but after waiting 15 minutes...
Mostly I don't jump onto Twitter with support issues. But I am now a full YEAR with an unsolved problem with @Afrihost. So I am rather thin on patience and desperate to find someone who CAN help and wants to .
Hello @Afrihost, I am resorting to Twitter to try to get some resolution to an ongoing issue. My Internet dies at 20:50 nearly every evening. Your support people seem helpless to find the root cause. They just recreate the ports and ask me to restart the router. Over and over...
Spot on @RefilWest: the aged political decision-makers will be dead before having to face the long-term consequences of their decisions.