CEO Omni Talk. @Forbes Senior Contributor. Host of #1 Podcast in Retail. Fmr. VP @Target. Stanford/Harvard Alumnus. Blog: https://xitter.cf/t.co/Mic9SuO2I5

Minneapolis, MN
Joined May 2013
DoorDash calls its marketplace the 'mall in your pocket.' While convenient for emergencies, buying a ski jacket isn't usually an emergency. #DoorDash #ECommerce #Retail
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DoorDash is bringing the mall to your pocket, partnering with Macy's, The North Face, Vans, and Timberland. Plus, launch Dasher Returns for a flat $7.99 fee to handle your returns hassle-free. #DoorDash #RetailTech
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DoorDash is aiming to become the ultimate 'super app' by expanding its delivery density and marketplace platform. Inspired by Chinese super apps, they want to offer customers 'anything' and leverage existing drivers efficiently. #DoorDash #SuperApp #Delivery
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Tracking customers unlocks valuable retail media opportunities. For e-commerce, retail media is the engine, not just a side hustle. Having top retailers in your flywheel fuels this business significantly. #RetailMedia #Ecommerce
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DoorDash claims 90% of first-time shoppers are incremental, positioning itself as the 'mall in your pocket.' While good for network density, a ski jacket purchase isn't usually an emergency. #DoorDash #ECommerce #RetailTech
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DoorDash is a sleeping giant in e-commerce. Querying Claude revealed that a significant number of top US retailers wholesale through Amazon or act as merchants of record for Amazon transactions. #Ecommerce #Amazon #DoorDash
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Chariots of Fire: a film many know the iconic running music for, but few under 50 have actually watched. A shame, given its themes of dedication and conviction. Even its lore seems to have faded. Heard of it? That's about it. #FilmHistory #ChariotsOfFire
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Who would make the best CEO from Ted Lasso? It's not Ted! Roy Kent's harsh, direct, and gets things done – a classic retail executive. You always know where you stand with him. #TedLasso #RoyKent
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Did you know? Only 10-14 of the top 100 US retailers wholesale through Amazon or act as a merchant of record. DoorDash's recent acquisitions mean its marketplace is rapidly becoming a more comprehensive alternative to Amazon for everyday shopping. #ECommerce #RetailTech
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IKEA furniture assembly nearly cost me my marriage! My wife was so nice to the handyman she hired to build it, he ended up propositioning her. Now, I'm the designated Allen wrench guy. #IKEA #Marriage
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Amazon faces a huge threat from platforms like DoorDash for outfit searches. If you can track those customers, you gain incredibly valuable retail media insights. Aggregating top retailers fuels this business, making it more future-proof. #RetailTech #ECommerce
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Is Sephora at risk of M&S learning their business and cutting them out? While M&S could learn, it's harder than it looks. Sephora likely needs M&S more than vice versa in this partnership. #Retail #BusinessStrategy
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M&S isn't a distressed business; its food sector is booming. Now, they're smartly expanding into a new category, giving customers more reasons to visit and developing a more complex service proposition beyond just clothing. #Retail #BusinessStrategy
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Sephora is partnering with Marks & Spencer to launch "Sephora at M&S" in 100 stores and online by spring 2027. This strategic move brings a curated beauty selection and expert advisors to M&S customers. Will this collaboration succeed where others have struggled? #Retail #Beauty
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Sephora needs a bigger footprint in the UK. Reaching critical mass is tough, and current marketing spend is high with a small customer base. Expanding to 100 M&S stores allows for renewed investment. A smart move for Sephora, and a win-win situation. #Sephora #UKRetail
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Sephora is entering Boots' market at a vulnerable time, as Boots is being spun off by private equity. M&S locations offer prime traffic, positioning Sephora to capture market share from a distracted Boots. #Retail #BusinessStrategy
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Sephora at M&S: A win-win collaboration? While M&S gains a developed beauty category and customer draw, Sephora gains crucial market entry and critical mass in the UK. Who truly needs this deal more? #Retail #BusinessStrategy
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McDonald's $1B ad goal hinges on mobile engagement, but an uphill climb remains. The real question: what behavior will ads inside the app truly incentivize, and what's the customer's intent? Clarity is needed. #McDonalds #Advertising
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Is Sephora at risk from M&S? The UK beauty market is dominated by Boots, a dowdy retailer owned by private equity. #RetailStrategy #BeautyMarket #UKBusiness
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McDonald's is testing in-restaurant screens as ad billboards. While a low-cost trial, its long-term success is questionable due to unfocused eyeballs and a lack of supplier funding. Will customer saturation and operational delays be an issue? #RetailMedia #Advertising
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