LYONSCG is now @CapgeminiNA

Chicago, IL
Joined July 2009
Producing great #content is only half the battle - the other half is getting it online. Check out our breakdown of three awesome content publishing tools and how they solve specific problems for different #eCommerce businesses. buff.ly/2MnPWAC
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Web monitoring isn't just about alerts and response time - it's about people. Here we take a look at cognitive load and how optimizing the workload of your support staff can make a huge difference in the performance of your site. buff.ly/2Zd3bHU
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In case you missed it, our very own Jeff Coon covered the intricacies of today's evolving #B2B2C landscape in @mcmerchant. Give it a read! buff.ly/2Yen4x9
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Check out @LYONSCG’s op-ed in today’s @mcmerchant… The Empowered Consumer: Navigating the New #B2B2C #Digital Landscape buff.ly/2JIT4Fs
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Different styles, personalities, and workflows can make collaboration between #technology and #creative partners difficult. Here, we tackle the biggest issues that crop up in these relationships and share how to move past them. #ecommerce buff.ly/2ldtVJn
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In case you missed it, our very own Mike Davidson and Russel Schofield were published in @MyTotalRetail speaking about applying a personalized #UX across the entire customer experience. Check it out here! buff.ly/2LRz19m
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This week, @MyTotalRetail chats with @LYONSCG about #Personalized #UX across the #eCommerce buying journey! Make sure to check it out: buff.ly/2LdRcXp
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Finding the right balance with your alert technology ensures that your site is running at full speed and you aren't being woken up in the middle of the night for every little blip and false alarm. buff.ly/2Jpwlyb
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Looking for what the future of #digital #commerce has in store? Join us in Boston on July 18th for our #Retail State of the Union Roundtable Dinner at the luxurious Lucca Back Bay. Space is limited (and going fast!) so be sure to register today! buff.ly/2xCFKf5
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Read about the latest in #AI as this @Capgemini report dives into re-humanizing the #digital customer experience: buff.ly/2NDrflX
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Speed is the name of the game when it comes to #digital #commerce. Page performance effects everything from customer satisfaction to even your SEO rankings. Here are some of our favorite tools to help you ensure your site is performing as it should. buff.ly/2L2dqLV
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How can AI help improve customer experience? Read more here: loom.ly/nrYh-GA
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Blending #community, #responsibility, and #profitability is a must for today's digital businesses. Today, we look at #Frictionless #Giving - enabling charitable donations without leaving a shopping site - and how it represents a massive opportunity. buff.ly/2xozK9P
Today is the last day of @IRCE_Official @RetailXofficial... and our very own #UX Director Matt Glaze is speaking about "Live Critiques for #B2B #Ecommerce Sites" at 12 PM in Room S102A-D buff.ly/2Ni4HHr
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Are you at #IRCE19 @RetailX in #Chicago? Make sure to stop by Booth 1530 and meet our team of #digital experts! buff.ly/31KPCRV
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When it comes to securing your #digital experience, a perimeter defense is no longer enough. Check out why #security is everyone's job in today's experience economy. buff.ly/2ZKs8dR
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Today at 10:15 AM... our very own @richardblyons sits down with @hibbettsports for an enlightening fireside chat at #IRCE19 @RetailX in Room S405AB. Make sure to check it out! buff.ly/2N8CN0m
And with a blast of summer sun, the LYONSCG #CXConnect Client Forum has come to an end! Many thanks to our incredible partners, clients, and teammates who all came together as ONE TEAM to make this year's Forum the best one yet.
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Lunchtime! Many thanks to @TheDalcy and Aba for their gracious hospitality as the LYONSCG #CXConnect Client Forum progresses into an exciting afternoon full of content and conversations on everything #CX!
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