Hill's Pet Nutrition

We are aware of a fake Hill’s website trying to collect sensitive information from unsuspecting pet parents and are looking for ways to stop further attempts of scamming. To keep you safe online, please note our actual website URL is hillspet.com

Hi @akcire23 our w/d canned food is not discontinued. Like nearly every other industry, we have been impacted by numerous external factors like shortages in raw ingredients and delays in shipping, which means we aren’t able to make all of our products as quickly as we’d like.

Hi @EmilyShrugged, We are disappointed to hear that you have received damaged product. This damage typically occurs during shipping/storage after leaving our manufacturing facility. All of our products are 100% satisfaction guaranteed.

@ThoughtsUnrave Like nearly every other industry, we have been impacted by numerous external factors like shortages in raw ingredients and delays in shipping. With so many factors outside of our control, we can’t commit to a specific date for availability.

We apologize for any confusion, this product has not been discontinued, it is just on a back order at the moment.

Hi @bebeteaud, Agradecemos su preocupación y queremos que sepa que elegimos cuidadosamente cada ingrediente para lograr el equilibrio preciso de nutrientes.

Hi @lila_zilla, This is certainly an unusual report. We would suggest speaking with your veterinarian to determine cause and treatment for your pets. Hill’s® periodically makes changes to product formulas to incorporate additional health or product design benefits.

Hello @JustJinxcountr1, we really appreciate your feedback! While we strive to create foods which will be palatable and acceptable to all pets, we recognize that not every product will match every pet's preferences. Again, thank you for your feedback!

Hi @JoshuaTalley, We appreciate the value of your time and your efforts to ensure the health and well being of your special pet. We constantly search for renewable sources of resins for our packaging and opportunities to use recycled content in our packaging. Have a PAWsome day!

Hello @JENNY_MCINTYRE, Some of our products are experiencing service interruptions as customer demand remains strong. We anticipate that the situation will be fluid throughout the year. While we replenish this formula, we suggest discussing an alternative option with your vet.

Hello @dewan_preet, We apologize as you have reached our North American team. We would encourage you to visit the link below to speak to our representatives in your region in regards to this matter. hillspet.co.in/contact-us

Hi @kaylaviee, Hill’s products are experiencing service interruptions as demand remains strong. We anticipate that the situation will be fluid throughout the year. Even with our expanded production we will continue to experience outages on products for the foreseeable future.

Hello Manuela, our Prescription Diet d/d does not come in a Hydrolyzed Protein. Our Prescription Diet z/d comes in a Hydrolyzed Protein. Hopefully this helps!

Hi Natalie, we are disappointed to hear that you are unable to locate this product. It is currently available online. Please visit hillspet.com, find this product and click buy now you will be redirected to the retailer's website for purchase. Hopefully this helps!

Hello, It is our goal that the label content and design will contribute to the overall Hill's® pet food experience by providing a valuable guide for the use of the product. We are disappointed to hear that we did not meet your expectations. We really appreciate your feedback!

@fromsandra_Halo, Lilo! Terima kasih telah menghubungi kami! Saat ini, kami tidak mencari lebih banyak mitra hewan peliharaan. Mungkin kami akan menghubungi Anda kembali di masa mendatang ketika kami ingin menambah lebih banyak mitra.