Fax remains an awkward but enduring part of business communications in healthcare, government, legal services and financial operations. The underlying issue is no longer whether organizations want to replace paper-centric, on-premises fax servers. It is whether they can turn incoming fax traffic into usable, routed and governed information without creating another isolated workflow. That shift is helping cloud fax converge with intelligent document processing (IDP). Verified Market Research estimates that the cloud fax solution market was valued at about $1.31 billion in 2025 and is projected to reach $2.63 billion by 2033, at roughly 9.1% CAGR. Meanwhile, Grand View Research estimates the IDP market at about $2.30 billion in 2024, forecast to grow to roughly $12.35 billion by 2030 at around 33.1% CAGR, as organizations look to extract, classify and route information from multi-format documents. Against that backdrop, ETHERFAX has expanded its software portfolio with ETHERFAX Engage, a web-based cloud fax-management application designed to operate alongside ETHERFAX Flow, the company's AI-powered document workflow offering. The announcement reflects a broader market effort to reduce the handoff between document transport, review and downstream system workflows. insight.tmcnet.com/insight/e…