Great summarization on #ux prioritization approaches from @NNgroup great for those leads that manage their team's roadmap bit.ly/3FjY6SV

Article seems against CX effort as a metric; it turns into a bit of bait and switch. Good case study for how revenue can drive decisions. Missing the idea of a baseline CX metric, so you know when you've gone too far. bit.ly/2ZHdERp

Nice take on starting #servicedesign from #uxdesign. My take is that unfortunately most of UX has been reduced to UI in most orgs. bit.ly/3iwCFVP

I've been seeing a large uptick in clients being more concerned about bias in product design. How about bias in Data? tinyurl.com/2epn7der #bias #productdesign

Great moment from Darell Penta’s talk on the use of cognitive science in navigation #WIAD2020

I hope to see some familiar faces at World IA day Boston tomorrow. I better get to bed as I'm speaking in a few hours 🥱 #worldIiadayboston

An interesting discussion today about teams globally and understanding the importance that cultural perspective plays on business communication. #designops bit.ly/2H3bHSG

Great HBR article about identifying and breaking down collaboration issues and inefficiencies in your org. bit.ly/37Do4k5 #designops

Interesting article from @Econsultancy a constant battle is the balance between data driven optimization and user satisfaction bit.ly/2LM7qXx #productdesign #uxdesign

helping to vitalize BINCA in Boston #tripcares

So many #productmarketing tips in here. All I can say is that it will make consumers feels and up your game to 11 bit.ly/2lAxeYS

Results are tangible. You can test them. Don't be afraid of testing unless you DON'T want to see if you're producing results. #Marketing

Fads aren't bad for #brand #audienceengagement. You just need monitor them to know when to stop investing #vine bit.ly/2e4cZyQ

Purpose driven brands organize their #brandstrategy to lead, inspire, improve the world, & grow bit.ly/2dqht2W #business

Had a client convo last week on the value of iwatch & VR in marketing. This article sums it up bit.ly/1soY5aK #marketing #realtalk

Everything in here is on point. 8 Marketing Beliefs That Are Hurting Brands bit.ly/1rOXDCq #marketingstrategy #brand

An interesting take on the how product naming drives sales. Hint, Don't Get comfy. #productmanagement #branding cnet.co/1qGnxHC