
California-based nonprofit working to give the world’s customers full power in the marketplace. Founded by @VRM at @BKCHarvard. https://xitter.cf/t.co/cJ9bzVltHj #VRM #Me2B
The internet.
Joined October 2011
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Customer Commons retweeted
The original e-commerce was closer to the Customer Commons model than to the Big Tech system
- terms and config file live on the customer's workstation
- format of order is set by code running under control of the customer
mit.edu/afs.new/sipb/user/ma…
Customer Commons retweeted
What is the real problem with the industry?
Check out the recent case study that I did for @CustomerCommons on the lack of consumer control in real estate
youtube.com/watch?v=WwTTX3pA…
And thus we announced a gigantic new world-changing project. Not the way we planned, but maybe this was better. :-)
Browsers and the Web are just one model for making the Internet work. The Intention Byway is a new way that @dsearls and his colleagues at @CustomerCommons are working on. He discusses it with @KatherineD & @shawnp0wers. Listen & subscribe to FLOSS Weekly. twit.tv/shows/floss-weekly/e…
What's a Good Customer?customercommons.org/2021/03/… HTs to @VRM @BKCHarvard @nitinbadjatia @themarkup @constellationr @rwang0 @LAMOFootwear
In a real estate conversation: "We're talking about a market-way, rather than a market-place. It's still a market, just not placed on platforms." If you want to be in this conversation, and de-cartelize real estate, come to vrmcuco2021a.eventbrite.com, on 19 April. HT @RealEstateCafe
Customer Commons retweeted
April 19 is the VRM/CuCo (@CustomerCommons) Day, also teeing up the next three days at @idworkshop. Much to discuss and work on. Also free. Sign up here: vrmcuco2021a.eventbrite.com/
Customer Commons retweeted
We don’t use Google Account-keyed service APIs, we stub/strip out all the Chromium (since 2016 privacy policy revision & 2018 opt-out not -in change) login-tied tracking. See github.com/brave/brave-brows….
Just in case you feel safe with @Twitter: customercommons.org/2021/01/… HT @firstpersonpol @Public_Citizen @natashanyt @nytimes #NoStalking #VRM
Customer Commons retweeted
#COVID19 surfaced disparities, lack of data, politics, and just plain bad outcomes in US healthcare. Post-pandemic, will we continue to overspend $1T on US healthcare?
Of course we will!
jamanetwork.com/journals/jam… @PatientPrivacy @TrusteeHIE
How about business solutions of customers' own, rather than ones only for businesses? customercommons.org/home/sol…
Putting the R back in #CRM: customercommons.org/2020/08/…
Know any businesses that have been saved (or are being saved) by its customers? Let us know, by comment or DM.
Customer Commons retweeted
Replying to @simongterry
I get that permission based marketing is OK but over exercising that permission becomes nauseating to the recipient. I advocate for @CustomerCommons were folk have parity when dealing with business.
Where there's folk there's fire: customercommons.org/2019/12/…
Why we’re not endorsing Contract for the Web: customercommons.org/2019/11/… HTs: @VRM @indiewebcamp @me2balliance + all fighting against demoting individuals to mere "data subjects," "users" or "consumers." Bonus links: customercommons.org/2018/05/… cyber.harvard.edu/projectvrm…
Customer Commons retweeted
Precrime arrests are now reality in China.
Chilling.
ARREST BY ALGORITHM’: China Uses Artificial Intelligence To Flag Entire Groups Of People For Arrest, Report Says dailywire.com/news/arrest-by…
Customer Commons retweeted
Replying to @docsearls
@DocSearls stepping up to make @CustomerCommons the force in the world it has always meant to be.
Customers as a Third Force: customercommons.org/2019/08/… Citizens too. HTs: @VRM @BKCHarvard @Kennedy_School @HarvardHBS @shoshanazuboff @BrettFrischmann @EvanSelinger @Ostrom_Workshop @roughtype @dweinberger @cluetrain @vrm @linuxjournal @nitinbadjatia @MaryHodder @iainh1
Customers as a Third Force: customercommons.org/2019/08/… Citizens too. HTs: @VRM @BKCHarvard @Kennedy_School @HarvardHBS @shoshanazuboff @BrettFrischmann @EvanSelinger @Ostrom_Workshop @roughtype @dweinberger @cluetrain @vrm @linuxjournal @nitinbadjatia @MaryHodder @iainh1









