
@CitizensAdvicei
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We are the people’s champion - a charity here for you with practical advice you can really trust, when you really need it. Our team monitors here Mon-Fri, 9-5.
England and Wales
Joined November 2008
- Tweets42.7K
- Following3K
- Followers98.9K
- Likes6.5K
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“I love working behind the scenes to make the magic happen”
We think our people are pretty special.
People like Leanne from Citizens Advice Liverpool.
Leanne is a people’s champion.
Read Leanne’s story ⤵️
wearecitizensadvice.org.uk/l…
Many of us are trying to reduce our energy bills and make our homes greener - and scammers are taking advantage of this by advertising fake grants and products that don’t exist.
Be #ScamAware and check if something you’ve seen is a scam:
bit.ly/4yNHfDG
The cost of living is no longer a one-off ‘crisis’, but an everyday reality for the millions of people we support across England and Wales.
The government must urgently #TurnTheTide on the biggest drains on people’s pockets - energy, rent, and debt.
There’s lots to think about when moving home. From packing, to bills… and that’s all before you’ve even thought about buying some houseplants!
Check out our top tips for moving home ⤵️
wearecitizensadvice.org.uk/p…
Got a problem after having work done to your home? 🏡
Find out what your next steps are depending on the type of problem you have ⤵️
bit.ly/4r51MRN
#ScamAware
If you’re struggling to get your landlord to fix issues in your home - there are steps you can take 🏠🔨
Our advice could help ⤵️
bit.ly/3VD2kTj
Are you facing eviction from a private landlord?
Your landlord must follow strict legal steps for a notice to be valid. You might also be eligible for extra financial support or emergency housing help.
Find out what you can do next ⤵️
bit.ly/3U7qnt1
Been contacted by someone you don’t know unexpectedly, or had a trader come to your door with a limited time offer?
Don’t rush into any decisions. If you suspect you’re being scammed, here’s what to do ⬇️
bit.ly/3UTMaoa
#ScamAware
You or someone you care about could be missing out on Pension Credit.
It's more than extra money. It could unlock help with everyday costs.
Check today. Go to gov.uk/pension-credit or call 0800 99 1234.
@DWPgovuk

ALT A hand holds a leaflet with a red background titled "Pension Credit" featuring information about eligibility and potential benefits, such as homeowners and people with savings can get it. The UK Government and Department for Work and Pensions logos are at the bottom. A black cat figurine and sticky notes are placed on a gray background next to the leaflet.
Got an idea for how to improve the UK? 💡
Until 12 November, you can submit your suggestions to The Institute for Small Ideas ⤵️
instituteforsmallideas.org/
If you owe money to your energy supplier, you don’t need to struggle alone.
Find out more about how the Citizens Advice energy debt service can help ⤵️
citizensadvice.org.uk/about-…
Need work doing to your home but don’t know who to trust? 🤔
Scammers can pose as tradespeople, so don’t feel pressured into choosing the first person who gives you a quote.
Learn how to protect yourself from rogue traders ⤵️
bit.ly/46fD0EM
#ScamAware
Scams can come in many forms.
Over the next 2 weeks we’re sharing everything you need to know to be #ScamAware. Our advice can help you spot and avoid scams, and get the support you need if you’ve been scammed ⚠️
Look at all our advice on scams:
bit.ly/4ysxivk
Why does every crisis happen at once?! 😒
If you're looking for advice on a consumer issue, our website is a great place to start. From problems with car repairs, to choosing a new appliance - chances are, we cover it!
Click here for free advice ⤵️💪
bit.ly/2PJ7M1k
This World Mental Health Day, you are not alone 💙
If you're struggling with your mental health, there is help out there!
💙 Call Samaritans for free 24/7 on 116 123
💙 Text Shout for free 24/7 to 85258
💙 Call the Mind Support line on 0300 102 1234 (Mon-Fri, 9am - 6pm)
Ever thought, “why don’t they just fix it?” 🤔
Until 12 November, you can submit your suggestions to The Institute for Small Ideas ⤵️
instituteforsmallideas.org/
Are you looking to end a marriage or civil partnership?
We have free, impartial guidance on:
• the application process
• fees & processing times
• 'no fault' rules
Find out more on our website ⤵️
bit.ly/3TtRkqB
It's important to make a will, and this month you could have your will written for free.
@FreeWillsMonth gives people aged 55 and over the opportunity to have their will written or updated by selected solicitors across the UK.
Find out more: freewillsmonth.org.uk/
Problems at work, money worries, housing issues, benefits, consumer rights... we can help with that!
Head to our website for free, impartial advice you can really trust 🩵
#ThePeoplesChampion
Thinking about taking your pension pot? It pays to understand your choices first.
Read our full guide on pension options and find out how to book a free appointment with Pension Wise ⤵️
bit.ly/4rINEh9
Struggling with debt? You could freeze charges and calls for 60 days through the government-backed Breathing Space scheme.
Find out how the scheme works and how to apply ⤵️
bit.ly/3TcfVA8
















