This is so strange. When I informed @Equifax agent that I will be recording this call, she stated that when consumers record calls, their calls are released and have to disconnect; and she hung up. I called 1 (866) 204-9044 on Jan 5 at 13:38 ET.

If I should get a replacement. This is shoddy customer service. People not returning calls, then being told different things and the person I put the complaint into is the same person who decides if I get a new tv or not. I was told there is no one else I can speak to. 3/

First please tell me, if Equifax can record telephone calls, why can’t a consumer record calls as a proof of what is promised by an Equifac agent? @cbcErica @cbcmarketplace @cbcgopublic

I’m not particularly surprised. A few years ago, I encountered this when looking for something for myself and was recommended to use a homeopathic product by a pharmacist.

Happy to see that pharmacists are open minded and know that homeopathic products work.

I sent you one, you haven’t answered