Cash App Support

Cash App will never ask you for your PIN, sign-in code, or ask you to forward log-in links. You can contact us via @CashSupport, or by tapping Cash Support on the profile page in your Cash App.

Cash App Card tip: add an offer before you pay so the discount applies to that purchase. you can swap offers whenever you want. learn how → help.cash.app/4j7D0yd

We've resolved the issue that was affecting verifying identity and signing in to Cash App. Everything should be working normally now. Thanks for your patience while we worked to fix this.

We're currently experiencing an issue with verifying identity and signing in to Cash App. Our team is actively working on a fix. We'll keep you updated as we learn more. Thanks for your patience while we look into this.

adding money to your Cash App balance? you can use a linked debit card, Apple Pay, or Google Pay. open the Money tab, choose Add money, pick an amount, and confirm. steps → help.cash.app/4rhA9Vy

monthly Cash App statements are available within 5 business days after the month ends. find them in-app: Profile → Documents → Account statements. see how → help.cash.app/4yH387K

heads up: Monday, Oct 12 is Indigenous Peoples’ Day, and banks will be closed. direct deposits may arrive later than usual. keep an eye on your activity in Cash App for updates. direct deposit info → help.cash.app/3VxQn0Q

before you send: check the name, $cashtag, phone, or email. Cash App payments usually can’t be canceled, but if a cancel option appears, use it right away. what to know → help.cash.app/3Vy3AXr

standard withdrawals can take 1–3 business days. if an Instant transfer can’t be completed, the fee is refunded and the money goes to your bank. track it here → help.cash.app/4xmlcTr

Our team is working to resolve the connection issues as quickly as possible. If you have a pending transaction, please do not retry the payment at this time.

Our team is currently investigating connection issues impacting multiple features of the app, including P2P payments, logins, and transactions. If you had a transaction fail, please do not retry it at this time. Head to help.cash.app/4dafLzP for updates.

$cashtag check: pick one you recognize, share it only with people you trust, and remember you can only change it twice. learn more → help.cash.app/4gUHS8x

new phone? old email? still trying to get into your account? there are steps to recover access, even if your account is tied to an old number or email. account access steps → help.cash.app/3UPTalX

We're currently experiencing an issue with Cash App Pay. Our team is actively working on a fix. If you're trying to make a purchase, please try an alternative payment method such as a physical Cash App card or Apple Pay. We'll keep you updated as we learn more. Thanks for your patience while we look into this. status.cash.app/

you don't have to buy a whole bitcoin. Cash App lets you start with as little as $1. buy, sell, or just hold — it's your call. no complicated wallets, no confusing steps. just open the app → help.cash.app/4psTUZy

"i'll start saving next month" — you, every month. Cash App lets you set a savings goal and auto-stash money on your schedule. even $5 a week adds up faster than you think. start now → help.cash.app/44vAIR6

your Cash Card doesn't have to look like everyone else's. pick a color, add a design, or go full custom. it's your card — make it yours. design yours → help.cash.app/4fk6eqe

free money is real — when it comes from us. invite a friend to Cash App. when they send their first $5, you both get a bonus. no catch, no limit on how many friends you invite. start sharing → help.cash.app/4aTQ05R

friendly reminder: we will never DM you first. we will never ask for your PIN. we will never ask you to download anything. if someone says they're "Cash App support" and does any of that — block them immediately. when in doubt, go directly to the app → help.cash.app/454oHSR

lost your Cash Card? it happens. first: lock it instantly in the app so no one else can use it. then order a replacement — it's free and ships in 5–7 business days. lock & replace → help.cash.app/4pjIUxf

hitting a sending limit? it may be time to verify your identity. verified accounts can send up to $7,500/week and receive unlimited funds. takes ~2 minutes — just your name, DOB, and last 4 of your SSN. verify now → help.cash.app/4wIa1EP