@CarMax

WANNA DRIVE? 🚙 A car buying and selling experience designed for you. Need help? We're available 9A-8P ET Mon-Fri at 1-800-519-1511.

 Richmond, VA
carmax.com
Joined June 2007
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👋 @CarMax is here to help. You may also reach our Customer Relations team by ☎️: 1-800-519-1511
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get em while they're hot 🍗 #carmaxcrispytenders
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Statement regarding incident at Inglewood, California CarMax Store: This afternoon, a customer drove through our Inglewood, California store, hitting and injuring several employees and customers who are receiving medical care at this time.
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This individual was a customer and was arrested by the police. We appreciate the authorities’ response to this terrible event. The safety of our employees, community and customers is our top priority. We're deeply saddened by this event and our hearts go out to everyone impacted.
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That's the exemplary grade our teams look to reach! We'll be sure to let them know they've aced it with this customer! 💯
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We’re glad to hear you’ve enjoyed our no-pressure experience. Which of our store teams have you worked with?
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Don't stress! We always want to bring a competitive offer, so let us know if we can help answer any questions you have!
Your car photographs so nicely! No wonder it puts a smile on your face. How’s the Camaro been treating you?
Happy to see Taylor and our South Sacramento team got two thumbs up! Do you have a name for this blue beauty? 👍 🚙 👍
We’ll get you taken care of and back on the road. Please keep us posted on how things go and if we can help.
Rolling down the California coast?! That sounds beautiful, you guys got it planned out right! Take us with you? We can't wait!!
Love it! The heads up display has definitely become a must. Any fun adventures planned to enjoy the drop top?
With an awesome convertible like that, we’re not surprised! Any favorite features that made this car the perfect match?
Looks like you’re living the dream! We can’t wait to share your kudos. Did you have time to celebrate your new ride?
It's our understanding our Gaithersburg team followed up with a voicemail this week. Please DM us so we can get you connected.
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That's never the opinion we want you to have and are sorry about the frustration. We'll get to working here on some progress!
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Thanks for following back with us, we were hopeful that we'd be in touch. We'll follow up with them this morning!
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Thanks so much Ashli! We followed up with our management team this morning and hope to get you some follow-up today!
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