ALT One of the big questions many leaders are facing now is: how can we meaningfully communicate, collaborate, and connect in a hybrid (or remote) environment? As companies compete for talent and adapt to new ways of working, the technology they use has become the dominant feature of the employee experience — a place where many companies are falling short. Employers should start by asking employees if they have the right tools and technology to do their jobs, especially in a hybrid or remote work environment. Once employers understand opportunities to improve digital experiences, it’s key they also take action toward closing any gaps, and let employees know that they’re being heard. Finally, it’s critical employers keep pace by giving employees a forum to provide feedback, continually understanding how they are engaging with the tools offered to them and where to make improvements.