CEO @Zuora (NYSE:ZUO), Bestselling Author #SUBSCRIBED
San Francisco
Joined September 2008
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As the success of Disney+ and the NY Times shows, we're in the golden age of media & content.
But competition is heating up. Who will win the game of thrones of this next era of the #SubscriptionEconomy?
video.foxbusiness.com/v/6311…
Tien Tzuo retweeted
Don’t talk to users?
ngmi
Today’s launch of AI Feedback is personal.
It’s the culmination of my @Kraftful journey.
We built Kraftful to help teams truly listen to users.
Now we’re taking that mission even further at @Amplitude_HQ with AI Feedback.
AI can automate almost everything.
But it can’t replace how people *feel* when using your product.
For builders, listening to those emotions is how you create something exceptional.
Now you can do that right inside Amplitude.
Across surveys, support tickets, sales calls, app reviews, Reddit, Discord, X, G2, and more.
Connect your sources in minutes and start getting daily insights that used to take hundreds of thousands of hours to analyze manually.
Available on every Amplitude plan (even the free one!).
Go try it. Listen to your users. Build better.
Two immediate thoughts
(1) Accounting is getting harder. But good thing new tools like Maximor are coming on the scene.
(2) I hope you didn't blow most of the $9 million on that ad with Margot Robbie.
Is Your Ego Destroying Your Startup?
healysolutions.com/founders-…
Tien Tzuo retweeted
Test, test. Is this thing on? 🎤
Big week at Traversal: we’re officially out of stealth and we’re kicking it off with a feature in @FortuneMagazine! Huge thanks to @agarfinks for sharing our story.
But we’re not just telling our story—we’re showing it. See firsthand what we’ve been building (and obsessing over) behind the scenes for the last 2 years.
Curious? Check out the Fortune article here:
fortune.com/2025/06/18/trave…
Ready to see Traversal in action? Watch our demo:
Tien Tzuo retweeted
Well done @tientzuo! Your book "Subscribed" is featured in the list of best SaaS books of all time! bookauthority.org/books/best…
Tien Tzuo retweeted
Subscription maturation requires new thinking about subscription monetization, that’s the essence of my discussion with @Zuora CEO @TienTzuo on What's Next for the subscription economy. We also chatted about whether the promise of "everything as a service" is really feasible, and why the subscription commerce industry hasn’t done more to self-regulate, leaving the door wide open for government agencies to step in and do it for them.
Stream the full convo on @PYMNTS TV: pymnts.com/subscription-comm…
Right now hundreds of founders are thinking Founder Mode means free rein to ignore feedback on how to be a better leader.
Or worse, to continue bad behavior learned from imitating the worst of Steve Jobs.
Hagberg's research shows why that's wrong:
linkedin.com/pulse/rethinkin…
Tien Tzuo retweeted
With strong second quarter results, the Second Act for the Subscription Economy - total monetization - becomes the goal, says @Zuora CEO @tientzuo. @WhoStu explains: bit.ly/3T0IblE
Celebrating the release of @Zuora's latest Global Impact Report
investor.zuora.com/Environme…
For our newest announcement, we hired Antonio Banderes to make this video
youtu.be/DokT8GINaew
(unfortunately he was a bit expensive)
If a customer-centric world is our new normal, why are so many companies stuck in strategies of the past?
The answer is they still push "supply", versus monetize "demand"
zuora.com/subscribed/why-a-c…
We are entering the era of Total Monetization
linkedin.com/pulse/subscript…
Tien Tzuo retweeted
I have exciting news to share 🎉
@Vimcal just closed a $4.5M seed round led by the amazing team at @altosvc!
A big thank you to @IndianIdle & @TechCrunch, our world-class team, and you, our users.
Big things to come. LFG!! 🚀🚀
techcrunch.com/2023/11/28/vi…
How the World Subscribed is a more Sustainable World
diginomica.com/subscriptions…
Ikigai lands $25M investment to bring generative AI to tabular data tcrn.ch/44oqYW4 via @techcrunch