@TfL

We’re here to help you get where you’re going in London 🚶 🚲 🚇 🚌 🚠 Official accounts @TfL & @TfLAccess

 London, England
linktr.ee/transportforlondon
Joined June 2009
  • Tweets234K
  • Following116
  • Followers2.2M
8.1KMedia
Pinned Tweet
TfL
@TfLSep 29
Oxford Street is becoming traffic-free 🚶‍♂ From Monday 26 October, the section between Orchard Street and Great Portland Street will be traffic-free. All traffic will be diverted from the evening of Sunday 25 October 🚗🚲🚌 Check your journey before you travel: tfl.gov.uk/oxford-street-tra…
Oxford Circus Underground station entrance on a busy London street, with pedestrians and a red double-decker bus.

ALT Oxford Circus Underground station entrance on a busy London street, with pedestrians and a red double-decker bus.

112
111
21
892
140,753
Going above and beyond for a vulnerable customer 💙 Recently, Bus Station Controller Winsome was working at Harrow Bus Station when an elderly customer approached her window and asked to buy a ticket to Athens, Greece. Winsome quickly realised that the customer was upset and confused. After taking the time to sit and talk with her, she discovered that she couldn’t remember her postcode. Rather than simply directing her elsewhere, Winsome went the extra mile. She accompanied the customer on a 30-minute walk home, supported her when she nearly fell, and stayed with her until she knew she was safely home. When they arrived, the customer’s daughter spoke through the doorbell camera to thank Winsome for bringing her home safely. The following day, Winsome arrived at work to find a handwritten card and flowers from the customer’s family. She learned that the lady had dementia, and her daughter was incredibly grateful for the kindness and care Winsome had shown. Thank you, Winsome, for going above and beyond to support a vulnerable customer and for showing such compassion and kindness. #TfLCares #CustomerService #LondonTransport
A smiling woman in a blue polo and yellow/red high-vis vest stands leaning on a grey counter in front of a red information booth. A sign reads 'Information and assistance'. Posters mention 'Route 186 will not stop here' and 'Lost Property'.

ALT A smiling woman in a blue polo and yellow/red high-vis vest stands leaning on a grey counter in front of a red information booth. A sign reads 'Information and assistance'. Posters mention 'Route 186 will not stop here' and 'Lost Property'.

33
152
18
1,783
53,158
The Elizabeth line is the public’s all-time favourite @RIBA Stirling Prize winning project! 🏆💜 Two years after winning the prestigious RIBA Stirling Prize in 2024, it’s another proud moment for London’s transport network 👏
A glowing Elizabeth line roundel sign mounted on a dark station exterior at night.

ALT A glowing Elizabeth line roundel sign mounted on a dark station exterior at night.

A brightly lit, curved underground train station with vaulted ceilings featuring white perforated panels. Motion-blurred commuters walk along the platform, some accompanied by black dogs. Informational signs are visible on pillars.

ALT A brightly lit, curved underground train station with vaulted ceilings featuring white perforated panels. Motion-blurred commuters walk along the platform, some accompanied by black dogs. Informational signs are visible on pillars.

A low-angle shot of a white and purple station sign reading \"Elizabeth line Eastbound platform A, Abbey Wood, Shenfield\". Below it, a vertical pillar displays \"Way out\", \"Davies Street\", \"Underground\", and \"Lift\". An escalator is visible in the background under a curved ceiling.

ALT A low-angle shot of a white and purple station sign reading \"Elizabeth line Eastbound platform A, Abbey Wood, Shenfield\". Below it, a vertical pillar displays \"Way out\", \"Davies Street\", \"Underground\", and \"Lift\". An escalator is visible in the background under a curved ceiling.

Symmetrical, low-angle shot looking up three long, parallel escalators inside a futuristic, modern Elizabeth line station with a vaulted, perforated white ceiling and metallic accents.

ALT Symmetrical, low-angle shot looking up three long, parallel escalators inside a futuristic, modern Elizabeth line station with a vaulted, perforated white ceiling and metallic accents.

10
16
11
162
49,976
Tackling hate and supporting each other this National #HateCrime Awareness Week. 💙 We work with the @BTP and @metpoliceuk to keep London's transport network safe for all. We do not accept hate crime on our network.
Young man in a blue TfL uniform, including a dark cap and reflective vest, looks straight ahead. A Motorola radio is on his left shoulder, and a body camera showing \"WARNING\" is on his chest. He wears a black glove on his right hand.

ALT Young man in a blue TfL uniform, including a dark cap and reflective vest, looks straight ahead. A Motorola radio is on his left shoulder, and a body camera showing \"WARNING\" is on his chest. He wears a black glove on his right hand.

19
9
33
16,535
By working together, we can help make every journey safer, more respectful and more welcoming for all. See or experience something concerning? Report it: On the Tube or trains: Text the British Transport Police on 61016*📱 On buses: Report it via met.police.uk 🧑‍💻 Read how we’re helping to create a safer transport network for everyone: madeby.tfl.gov.uk/2025/10/13… *Certain mobile service providers may issue a small charge to text 61016.

Home

Your local police force - online. Report a crime, contact us and other services, plus crime prevention advice, crime news, appeals and statistics.

met.police.uk
2
4
6,814
A flower grown with love became a reminder of how much South Tottenham station means to its community 🌸 During a visit from a school for children with additional needs, a pupil asked station assistants, Ray and Azaz, if they could grow a flower for his mum.
Smiling man (Azaz) with dark hair in a striped blue shirt, wearing a name badge & company logo, gently tends to delicate light pink flowers in a garden. His hands carefully touch a bloom amidst lush green foliage.

ALT Smiling man (Azaz) with dark hair in a striped blue shirt, wearing a name badge & company logo, gently tends to delicate light pink flowers in a garden. His hands carefully touch a bloom amidst lush green foliage.

Colourful London Underground-style sign on a fence reading 'SOUTH TOTTENHAM' in white on a blue bar, with a pink outer and green inner circle. A hanging basket of red flowers and metal bicycle wheel art adorn the fence, with blurry yellow flowers in the foreground.

ALT Colourful London Underground-style sign on a fence reading 'SOUTH TOTTENHAM' in white on a blue bar, with a pink outer and green inner circle. A hanging basket of red flowers and metal bicycle wheel art adorn the fence, with blurry yellow flowers in the foreground.

3
2
21
13,378
A few weeks later, Azaz had grown one especially for him. The boy was delighted, running around the garden with the biggest smile on his face. His teacher later explained that his mum had sadly passed away a few months earlier, and he wanted the flower for her grave but couldn’t afford one himself. For Ray and Azaz, moments like this show that the garden is about much more than gardening. It’s about bringing people together and making a difference in the community.
2
1
4
5,587
Their work has helped South Tottenham be shortlisted in the World Cup of Stations! 🏆 Thank you to Ray and Azaz for creating a space that means so much to the local community! 🧡 You can vote for South Tottenham and show your support here: raildeliverygroup.com/WorldC…
1
3
3,393
We’ve published the latest consultation report on proposals to extend the DLR to Beckton Riverside and Thamesmead 🚈 More than 550 people and organisations shared their views, with continued strong support for the proposed extension. The feedback will help shape the next stage of the scheme ahead of our planned transport and Works Act Order application next year. Read it in full 👇 haveyoursay.tfl.gov.uk/dlr-e…
Two DLR trains, numbered 101 & 116, sit at a station platform in London. Tall buildings rise under a gray sky. An info board shows a tube map, with ads for \"megabus\" & \"Award winning mortgages\" nearby. People are visible inside the trains.

ALT Two DLR trains, numbered 101 & 116, sit at a station platform in London. Tall buildings rise under a gray sky. An info board shows a tube map, with ads for \"megabus\" & \"Award winning mortgages\" nearby. People are visible inside the trains.

5
9
59
21,248
Keeping young Londoners safe on our roads is a priority. That’s why TfL is launching Navigators, a new programme helping 16 to 18-year-olds become safer, more confident road users. With over a thousand schools now at Gold level, London is leading the way. yourharlow.com/2026/09/30/tr…

Transport for London launches new road safety education programme for teens as record numbers of...

WITH the new academic year underway, Transport for London (TfL) is celebrating a record number of schools that have gained or retained Gold accreditation…

yourharlow.com
14
1
44
20,626
Recognising a silent distress signal can make all the difference. 💙 (A thread) An 18-year-old woman travelling on the Tube was subjected to unwanted attention and inappropriate physical contact from a man she had encountered on her journey. As they exited the station, she spotted Callum, a Customer Service Assistant, and repeatedly used the Signal for Help by opening her palm, closing her fingers and trapping her thumb. Callum recognised the signal, immediately stepped in and separated the woman from the man, helping to bring her to safety Thanks to Callum’s vigilance and swift action, the woman was supported and the incident was reported. Enquiries are now underway to identify the man, with CCTV being reviewed. Callum was also nominated by the @BTP's Assistant Chief Constable, Charlie Doyle, for a Safeguarding Commendation. Know the signal. Know what to do. Watch Callum demonstrate the Signal for Help and learn how recognising it could help someone in distress. ✋✊ Thank you to Callum for recognising the signal and taking action. #TfLCares #CustomerService #LondonTransport
Six smiling people pose in a London Underground station. A man in a blue polo shirt holds a framed \"Certificate of recognition\" for \"Callum.\" He stands with a woman with red hair and four other men in professional attire. \"Tickets\" & \"Trains\" signs are in the background.

ALT Six smiling people pose in a London Underground station. A man in a blue polo shirt holds a framed \"Certificate of recognition\" for \"Callum.\" He stands with a woman with red hair and four other men in professional attire. \"Tickets\" & \"Trains\" signs are in the background.

29
95
2
820
65,244
Learn the signal for help ⬇
9
38
120
9,653
“I have really fond memories of that station.” “As for my first and only online date, he’s now my husband.” These are your stories 💙 #Tube #Stories
A white service information board, with the London Underground logo, stands in a station near escalators. The board displays a handwritten romantic story, adorned with red hearts. The text reads: \u201CI was on the Jubilee line heading towards Canary Wharf with my friends in 2014 for my first ever online date. My friends were coming with me to make sure I was safe.\n\nI met the guy outside the Tube station entrance and had a successful date. In fact, it lasted so long my friends left after a couple of hours once they got the ok from me.\n\nAs for the guy... he remains my first and only online date. He\u2019s now my husband.\u201D

ALT A white service information board, with the London Underground logo, stands in a station near escalators. The board displays a handwritten romantic story, adorned with red hearts. The text reads: \u201CI was on the Jubilee line heading towards Canary Wharf with my friends in 2014 for my first ever online date. My friends were coming with me to make sure I was safe.\n\nI met the guy outside the Tube station entrance and had a successful date. In fact, it lasted so long my friends left after a couple of hours once they got the ok from me.\n\nAs for the guy... he remains my first and only online date. He\u2019s now my husband.\u201D

A white service information board, with the London Underground logo, stands in a station and displays 'Service information' and a handwritten memory from 'M.C NORTH GREENWICH STATION'. The text reads: \u201CMy mum drove the Jubilee line for a bit in the early 2000\u2019s, and I vividly remember being a little 5 year old with my older brother and being put in the car and driven by my dad to pick her up after her night shifts at North Greenwich. \n\nI loved being there so early and getting to watch my mum come up the escalator and give her a big hug. She had the proper old uniforms with the blazer and the belt with a Roundel on it. I have really fond memories of that station\u201D

ALT A white service information board, with the London Underground logo, stands in a station and displays 'Service information' and a handwritten memory from 'M.C NORTH GREENWICH STATION'. The text reads: \u201CMy mum drove the Jubilee line for a bit in the early 2000\u2019s, and I vividly remember being a little 5 year old with my older brother and being put in the car and driven by my dad to pick her up after her night shifts at North Greenwich. \n\nI loved being there so early and getting to watch my mum come up the escalator and give her a big hug. She had the proper old uniforms with the blazer and the belt with a Roundel on it. I have really fond memories of that station\u201D

6
30
95
46,625
A40 Westway October weekend closures 🚧⚠️ In October, there will be several directional weekend closures between the Westway Roundabout and the Marylebone Flyover. This is part of our ongoing programme of renewals to ensure the A40 remains safe and reliable for all road users Plan ahead and allow more time to complete your journey. For more information about dates and closures: tfl.gov.uk/status-updates/ma…
A40 Westway

ALT A40 Westway

5
9
15
24,362
Personal items falling onto the track can be stressful, but retrieving them yourself is never worth the risk 🚫 Our teams have special equipment and expertise to help. If something falls onto the track, stand behind the yellow line and speak to a member of staff. Find out more: madeby.tfl.gov.uk/2022/02/04…
White warning sign beside train tracks. It states: 'Danger High voltage', 'No unauthorised access onto the track (criminal offence, max penalty \u00A31,000)', 'Staff must comply with safety instructions', and 'Danger Moving trains'.

ALT White warning sign beside train tracks. It states: 'Danger High voltage', 'No unauthorised access onto the track (criminal offence, max penalty \u00A31,000)', 'Staff must comply with safety instructions', and 'Danger Moving trains'.

17
33
1
82
64,230
A41 Brent Cross Lane restrictions and full overnight closures 🚧 As part of the refurbishment of the A41 Brent Cross Flyover, we will carry out essential safety works that will affect traffic and road space in the area. From 30 September, overnight closures and lane restrictions will affect parts of the A406 North Circular and A41 Hendon Way. Plan ahead and check before you travel: tfl.gov.uk/status-updates/ma…
Aerial view - Brent Cross

ALT Aerial view - Brent Cross

2
5
12
22,624
Auto Pay is the easiest way to pay charges for journeys through the Blackwall and Silvertown tunnels. To continue to help balance traffic flow, a charge increase now applies each way through both tunnels. Registering for Auto Pay means you’ll automatically pay lower off-peak rates. Find out more and register here: tfl.gov.uk/modes/driving/sil…
A white rectangular sign against a blue sky. It displays the Transport for London logo and text, an orange circle with a 'C' crossed by black lines, and 'Tunnel charges Pay online'. Part of an electricity pylon is visible left.

ALT A white rectangular sign against a blue sky. It displays the Transport for London logo and text, an orange circle with a 'C' crossed by black lines, and 'Tunnel charges Pay online'. Part of an electricity pylon is visible left.

4
1
3
17,646
Have your say on plans for the proposed new London Overground route in west London 📣 The new London Overground route would run between Hounslow and Hendon, improving connections across west and north west London. Find out more and share your views: haveyoursay.tfl.gov.uk/west-…
A London Overground train travelling along multiple railway tracks beneath a partly cloudy sky.

ALT A London Overground train travelling along multiple railway tracks beneath a partly cloudy sky.

37
60
11
350
57,136
A23 Streatham Hill works update: Temporary traffic signals 🚧🚦 As part of our ongoing work for a new permanent road layout for the A23 Streatham Hill, there are lane restrictions in both directions on the A23 between the junction with Holmewood Road on Brixton Hill and the junction with Tierney Road on Streatham Hill. There will also be temporary traffic lights from Monday 28 September until late 2026. Journeys in the local area may take longer. Find out more and plan your journey ahead: 🚘 tfl.gov.uk/streatham-hill-wo…
1
2
25
17,632
It’s World Car Free Day🚲 To mark the occasion, Santander Cycles users can get 50% off their first a Monthly Pass. That means unlimited 60-minute pedal bike rides for just £10* throughout the month. Simply enter 26CFD in the Santander Cycles app to claim your offer 🙌 *T&Cs Apply. See TfL website to find out more.
1
3
13
13,143
Load more