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Canada
Joined February 2010
Our Service Status site is a fast way to get info about maintenance, outages, and unexpected events impacting your services. Sign up for notifications if there’s an outage in your area, or even report an outage or event yourself! telus.com/status youtube.com/watch?v=7aI05W5m…
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TELUS and Norton team up to bring advanced scam protection to Canadians across calls, texts and emails, included at no extra cost with new mobility data plans! Learn more: forum.telus.com/kb/mobility/…
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These days, it's more important than ever to use PINs and passwords to keep your devices safe. Here are a few tips from our #TELUSWise team to help you stay safe online. Check it out! youtube.com/watch?v=9GbzxXDO…
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From number spoofing to toll fraud, scams over the phone are as prevalent as ever. Learn more about how you can protect yourself from these scams here: forum.telus.com/t5/Neighbour…
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Have a question about your internet? Curious to see what's streaming next month on Netflix? The TELUS Neighbourhood is the place to be for FAQ's, blogs, articles, and more. Be part of our community and join the discussion! forum.telus.com
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Having internet connection issues or slow speeds? The first thing you can try is resetting your modem. Here’s how you can reset your equipment and get everything running smoothly. Still having issues? Ask our community: forum.telus.com youtube.com/watch?v=u9SZZZZQ…
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From therapy bots to celebrity voices - AI chatbots pose hidden risks to youth. Check out this #TELUSWise article to learn safety tips and how to protect your kids from inappropriate AI interactions. telus.com/en/wise/resources/…
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Online safety should be an ongoing conversation. Check in, listen without judgement, and assure your children you’re always there if they need help. Find out how to start the conversation: canada.ca/en/public-safety-c…
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We’re always working to prevent spam texts, but if you receive one there are actions you can choose from. Let’s take a look at how you can spot spam messages and report them to our team for investigation as well. Check it out! forum.telus.com/t5/Mobility/…
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Your phone number is a gateway to your bank, email, and social media. In a ‘SIM swap’ scam, fraudsters steal your number to intercept 2FA codes and hijack your accounts in minutes. Here’s how to protect yourself: forum.telus.com/kb/mobility/…
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Have you ordered a new phone only to wonder “what’s next?” Here’s everything you need to know: forum.telus.com/t5/Mobility/…
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Your privacy and security are a high priority for TELUS. However, some scenarios are outside our control. Scammers are always working to claim their next victim, so we’ve put together a series of articles to help you stay informed. Learn more here: forum.telus.com/t5/Neighbour…
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Our Service Status site is a fast way to get info about maintenance, outages, and unexpected events impacting your services. Sign up for notifications if there’s an outage in your area, or even report an outage or event yourself! telus.com/status youtube.com/watch?v=7aI05W5m…
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October is almost here, so you know what that means. Another month full of awesome new shows and movies to check out! Let's see what's streaming on Optik next month, as well as what we're hooked on now! forum.telus.com/blog/n_blog/…
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Number spoofing is when an incoming call appears to be from a local/reputable number. While it seems legitimate, it could be someone trying to trick you into providing personal info by pretending to be someone else. Here's how you can report these calls: telus.com/about/security/rep…
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Can't connect to your Wi-Fi? We've got you covered. Here are some tips you can do to troubleshoot. Still having issues after trying these steps? Ask our community: forum.telus.com youtube.com/watch?v=m1Mpq3zW…
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Over $569M was lost to fraud recently—and phone scams are on the rise. From fake CRA calls to sneaky "delayed disconnect" tactics, scammers are getting more sophisticated. Don't get caught off guard. Read our full guide to stay one step ahead: forum.telus.com/kb/neighbour…
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There's been a rise in nuisance and spam calls lately, but we've got your back. Check out our awesome (and free!) feature Call Control, which should stop these calls from getting through to your phone. telus.com/support/article/ca…
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