Head of Customer Success @ Catalyst!
Renfrew
Joined June 2010
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New podcast alert! Chatting with @firstround about the tactical, high-impact tips I've acquired leading CS from the start-up stage to an organization with over $100M+ ARR
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New on In Depth:
@sydneystrader stops by to share tactical customer success advice for founders after leading the function @CatalystIO and @InVisionApp — from the one question you should ask all your customers, to what to look for in your first hire.
🎙️: review.firstround.com/podcas…
ALT In Depth podcast episode art, featuring a photo of Sydney Strader and the First Round Review logo against a teal background with blue and orange accent colors.
Showing vulnerability at work can be highly intimidating. Leaning in to this discomfort, I share on NPS I Love You what I've learned from being vulnerable in the workplace and how it helped me be a better teammate, Manager and Leader #podcast #leadership #customersuccess
In today's episode of NPS I Love You, Catalyst Head of CS @sydneystrader talks vulnerability and authenticity, and her journey crashing to rock bottom and building herself back up to where she is today ❤️ Listen here: apple.co/3jcPq5d #customersuccess #leadership
Sydney Strader retweeted
Last week, hundreds of design's best joined us in NYC to be the first to see #InVisionStudio. Take a look invs.io/2lF3f42
Sydney Strader retweeted
🎉 Excited to announce @InVisionApp Studio, our forthcoming, future-forward screen design tool! invisionapp.com/studio 🖥⚡️🛠 #InVisionStudio
Sydney Strader retweeted
Introducing #InVisionStudio—Elevate your craft with the world's most powerful screen design tool. Learn more invs.io/2yR9NlI
Sydney Strader retweeted
New today! 🌟
Bring designs to life with the @InVisionApp Power-Up for Trello: bit.ly/invisiontrello
Just supported my friend @_bradrobertson #OneBraveNight - let's defeat #mentalillness! Step up and donate here: onebravenight.ca
Join me April 4 for the launch of the Toronto Enterprise Sales Meetup on “Closing Seven-Figure Deals”! entsale.co/torontolaunch #TORSales
Your Content Marketing Machine Is Broken—And There's Only One Thing That Can ... by @influitive #ugc slideshare.net/Influitive/yo… via @SlideShare
The Influitive marketing team never ceases to amaze me! Check out their latest and greatest. lnkd.in/epazu6p
The 6 Webinars You Need to Fuel Your Marketing Engine in 2017 And Beyond clz.es/qNQPG10-1Ws
The Best Brand Advocacy Software According to G2 Crowd Fall 2016 Rankings clz.es/z5QZiYQodtA