Sonic is Built Different. Uncapped fiber internet with speeds up to 10 Gigs. šŸ’» Support: 6am-10pm PST | 1-888-766-4233

HQ in Santa Rosa, CA
Joined January 2008
šŸ‘‹ Hey there! Our social support team is available Monday–Friday, 8am–5pm PT. If you’re reaching out outside those hours, we’ve still got you covered. šŸ› ļø Tech Support: (855) 394-0100, 7 days a week | 6am–10pm PT šŸ’³ Billing: (888) 766-4233, Mon–Fri | 6am–5pm PT, Sat | 8am–5 pm PT šŸ“ž Sales: (855) 757-6111, Mon–Fri | 6am–9pm PT & Sat–Sun | 6am–7pm PT šŸ‘‡ For more help, visit: šŸ”— sonic.com/support We’ll be back in the feed soon šŸ’™
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We're here to provide some clarification. 5G sounds like 5 Gig, but that’s where the similarities end. In addition to the difference in speed, 5G internet relies on cellular towers, so your service reliability will vary more due to signal and congestion. 5G upload speeds are also usually much slower than download speeds, whereas Sonic Fiber is symmetrical, meaning the upload and download speeds are comparable. (P.S. We don’t offer 5 Gig, but we’ve got symmetrical 10 Gig Fiber-optic internet, which is up to twice as fast. 😊)
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Share this with every parent you know. Tomorrow, October 13, is the deadline to submit comments to save E-Rate. ā¬‡ļø Under E-Rate, eligible schools and libraries that go through the mandated bidding and approval process receive discounts for internet services, equipment, and licensing. This ensures they can operate effectively while providing a modern education to our kids. Currently, E-Rate supports more than 100,000 schools and roughly 11,000 libraries. The FCC is questioning whether to end it. The loss of E-Rate funding would have a devastating impact across our country. Without it, schools would need to make cuts in other areas to make up for the increased cost of internet and network equipment. This could mean reduced staff, increased classroom sizes, and school programs and services being eliminated left and right. And for some schools, the end of E-rate could mean bankruptcy. We’re making our voice heard on this matter, and we urge you to do the same. Let the FCC know why E-rate matters to you today, before the Tuesday, October 13th deadline: shlb.org/file-comments-with-…. Let’s save E-Rate for our kids and our communities before it’s too late.
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Sometimes we feel like the ice cream truck. šŸ¦ Same energy. Different goods.
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We’ve been out and about in LA, from the local barbershop to the grocery store. šŸ‘€šŸ›’šŸ’ˆ Thank you to everyone who came up to chat with us (and grab a pair of Sonic shades or a sticker)! Our team is having a blast meeting you and spreading the word about an alternative internet solution to the big providers.
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Looks like Leo performs more than 10 Gig installs... All jokes aside, our technicians love what they do and are thrilled to bring their expertise, care, and attention to detail to your Sonic internet installation. Any laughs are just a bonus. 😁
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This is how we want to spend our time: helping community members across NorCal, SoCal, and Dallas DITCH their previous internet providers because there were one too many: -Outages -AI assistants -Price increases -1hr+ hold times -Billing issues -Bait and switches When enough is enough, we’ve got your back!
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Hey, Bay Area! As part of our ongoing expansion efforts, we're officially bringing Sonic 10 Gig Internet to Martinez, CA. Pre-orders are open today. Check availability at sonic.com/social/x. We can’t wait to get you connected 😊 Stay tuned for more announcements...
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There's a lot going on in our industry: mergers, acquisitions—all offering more of the same. Not us; we set our sights high and keep climbing, improving, and refusing to settle when it comes to providing a better experience for our members.
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Our first attempt at stop motion šŸ–‹ļø
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PSA: Our K-12 schools and libraries are at risk of losing critical funding. The E-Rate program makes internet access affordable for low-income schools and libraries across the country. Right now, the FCC is asking whether to end this program, one that supports more than 100,000 schools and roughly 11,000 libraries in staying connected to the internet. Now is NOT the time to stand by; we need to act. Please submit your comment and contact your elected official to save E-Rate today: shlb.org/save-our-e-rate #SaveOurERate
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Esai @OaklandBallers might be coming for our titleĀ ļæ¼šŸ‘€
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Building a fiber internet network that can handle anything this little innovator throws its way. We want to future-proof your connection for today's devices and tomorrow’s problem-solvers. That's why we offer internet speeds up to 10 Gig (10,000Mbps) at an affordable rate. Stream, game, call, and innovate without worrying about bandwidth.
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A ballpark without internet... 😱 No easy entry. No new merch. No concessions. No walk-up songs. No in-game action on the big screen. Thankfully, the @OaklandBallers have Sonic. We’ve powered the Ballers' full season as their official internet provider, because a game doesn't feel like a game without reliable internet. Here’s to the Bay and never attending a game as tragic as this one.
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What to expect on installation day šŸŖ› Your installer will: šŸ‘·1) Notify you before arrival via text 2) Ask if you have a preference on equipment placement 3) Work on both the interior and exterior of your home to bring the fiber line inside 4) Advise on WiFi equipment rentals and setup (if you’re unsure) 5) Answer any questions you have 6) Run a speed test to ensure everything’s working 7) Clean up afterwards 8) Leave your home with reliable, ultra-fast internet.
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10,000+ installations completed so far this summer ā˜€ļø 🚧 šŸ ! The heat isn’t slowing us down. We build our 10,000Mbps fiber-optic network ourselves, which means you get truly fast internet speed and outstanding bandwidth. Result: when it's WAY too hot to even think about going outside, you and your household can stream, download, upload, and use all your smart devices at the same time without lag.
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No one likes this. Our tech support is run by actual intelligence (real people). No AI bot purgatory before reaching a person, (who you end up having to repeat your problem to all over again...so, what was the point of the virtual assistant in the first place šŸ˜‚?)
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20,850+ new addresses are ready for 10 Gig installation this summer! We're busy engineering, building, and installing our own network that offers the fastest, unlimited fiber internet backed by local support to as many people as possible, and we're not stopping anytime soon! Check your address for availability at sonic.com/social/x.
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We hear our competitors are trying to figure out why people like us so much...We could have just told them. It’s no secret. 1) We offer the fastest speed we have. 2) We charge an insanely low rate per Gig. 3) We don’t follow a script on the phone. 4) And we make sure our network actually works. Shockingly, people respond to that.
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The @OaklandBallers bring the heat. We bring the bandwidth. šŸ”„āš¾ Together, we're showing what peak performance looks like—from the pitcher's mound to ultra-fast internet speeds.
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Six wins are no accident. They're the result of a relentless commitment to giving you the speed, performance, and value youĀ deserve from your internet. We started Sonic in 1994, and we're still pushing the limits.Ā Our goal: allow you toĀ stream, work, game, and connect on ultra-fast 10 Gig fiber-optic internet atĀ ā€œless than half a cent per Mbps.ā€ — @PCMag Read more: pcmag.com/articles/best-isps…
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