Opinionated, outspoken and unbiased, The Robin Report delivers a wake-up call to both old-world and new-world retailers and brands.

New York, NY
Joined January 2011
Convenience doesn’t stop at checkout. For today’s shoppers, a seamless purchase experience means little if returning an item becomes a hassle. Watch the full Retail Unwrapped conversation: hubs.li/Q04Bplx00 #RetailInsights #RetailStrategy #RetailUnwrapped
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Retail’s next generation of managers may already be on the sales floor. Read more: hubs.ly/Q04BS_xm0 #TheRobinReport #RetailLeadership #FutureOfRetail
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Holiday returns are inevitable, but return fraud presents a growing challenge for retailers. Watch the full Retail Unwrapped conversation: hubs.li/Q04Bp4mV0 #RetailStrategy #HolidayRetail #RetailUnwrapped
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Great leaders don’t just climb the ladder. They build a lattice of experiences, learn from others, and stay open to new perspectives. hubs.li/Q04BJYWS0 #TheRobinReport #LeadLikeHer #WomenInRetail
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Only 2% of retailers believe they can effectively measure and detect return fraud. Watch the full Retail Unwrapped conversation: hubs.li/Q04Bn-BQ0 #RetailInsights #RetailStrategy #RetailUnwrapped
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Starbucks built its reputation as more than a coffee shop. It became a daily ritual, a neighborhood gathering place and one of the most recognizable brands in American retail. Read more at The Robin Report: hubs.li/Q04BxD4X0 #Starbucks #RetailStrategy #BrandLeadership
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Nearly two years after its Kroger merger collapsed, Albertsons is pursuing a $9 billion lawsuit. Warren's question: Why revisit the past instead of focusing on the future? #RetailMiss #GroceryRetail
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Mary Jo Pile reflects on one of the biggest things she had to unlearn throughout her career: being a cheerleader instead of a coach. Watch the full Lead Like Her conversation : hubs.li/Q04zC2nX0 #Leadership #CareerAdvice #LeadLikeHer
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Retailers are facing a growing challenge: identifying who is exploiting return policies and how to stop the behavior before it spreads. Watch the full Retail Unwrapped conversation. hubs.li/Q04BnST00 #RetailInsights #RetailStrategy #RetailUnwrapped
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A late-mover advantage doesn’t guarantee an easy start. Listen on your preferred podcast platform. #RetailMedia #RetailStrategy #RetailTrends
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Strong brand recognition is only part of the equation. Watch the full Retail Unwrapped conversation: hubs.li/Q04zBXty0 #RetailMarketing #BrandStrategy #RetailUnwrapped
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Hackers heated French supermarket freezers to 122°F, spoiling stock at ~400 stores. ASOS, TFG London and Ahold Delhaize were hit days later. Outdated systems and third-party access are retail’s weak spots. Mark Faithfull on what to fix now: hubs.ly/Q04Bgw6j0
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CPK took its 40th birthday “midlife crisis” to another level. Watch the full Retail Unwrapped conversation: hubs.li/Q04zBTvW0 #RetailMarketing #BrandStrategy #RetailUnwrapped
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Sustainable apparel is reaching a turning point. From biofuel-powered shipping to next-generation textiles, innovation is creating new business opportunities. hubs.li/Q04zMZrc0 #Retail #Sustainability
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Retail media measurement is getting more granular. Listen on your preferred podcast platform. #RetailMedia #RetailMeasurement #RetailTrends
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What made California Pizza Kitchen successful in the first place? Watch the full Retail Unwrapped conversation: hubs.li/Q04zBRYH0 #RetailMarketing #BrandStrategy #RetailUnwrapped
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Mary Jo Pile shares a powerful lesson from one of her mentors. Watch the Lead Like Her: hubs.li/Q04zBZLm0 #Leadership #CareerAdvice #LeadLikeHer
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What happens when two attorneys with no restaurant experience build a restaurant brand from the ground up? Watch the full Retail Unwrapped conversation: hubs.li/Q04zBJMk0 #RetailMarketing #BrandStrategy #RetailUnwrapped
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Consumers aren’t simply trading down. They’re reallocating their spending to brands and retailers that make their value unmistakable. hubs.li/Q04zMWBn0 #Retail #RetailStrategy
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This week's Retail Miss with Warren Shoulberg: Neighborhood Intelligence, formerly Bed Bath & Beyond. New names. New strategies. Abandoned acquisitions. More pivots. Warren's question: At what point does reinvention become a lack of direction? #RetailMiss #RetailStrategy
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