Chief Consumer Officer at Ardent Health Services, @SocialHealthIns and @tpmnetwork co-founder. 2020 @healthcareHIHOF inductee.
Nashville, TN
Joined November 2007
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Thoughts? I would hope it will hold or grow. #hcldr
Reed Smith retweeted
It was an honor to join Ardent COO Terika Richardson at @modrnhealthcr's Top 25 Diversity Leaders Gala in Chicago. Thank you, Terika, for your leadership and advocacy for our industry and the communities we serve!
Reed Smith retweeted
New #HealthcareSoothsayers podcast: Host Bonnie Clipper is joined by guest @KristinBaird to discuss how culture requires focus and expertise in order for leaders to create a great culture that the staff wants to remain a part of.
Listen: touchpoint.health/podcast/kr…
It's my #Twitterversary! I have been on Twitter for 15 years, since 16 Nov 2007 (via @twi_age).
I think we will continue to see more care shift to the home. But we have to use all these modalities together- #RPM #CCM #Wearables - to make Hospital at Home “real” and meaningful. Excited about what we are doing at Ardent to make this a reality.
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Reed Smith retweeted
New #touchpoint: @chrisboyer & @reedsmith discuss the recent challenges #socialmedia companies are facing, and dare to ask for hospitals and health systems: is social media dead? touchpoint.health/podcast/tp… #hcsm #hcldr
Reed Smith retweeted
In this week's podcast, @reedsmith & I discuss whether social media for hospitals and health systems is dead. Give the episode a listen, and let us know your thoughts!
#hcic22 #hcldr #hcsm
New #touchpoint: @chrisboyer & @reedsmith discuss the recent challenges #socialmedia companies are facing, and dare to ask for hospitals and health systems: is social media dead? touchpoint.health/podcast/tp… #hcsm #hcldr
Reed Smith retweeted
New #touchpoint celebrating the 300th episode: @reedsmith & @chrisboyer reflect on how digital has evolved in hospitals and health systems over the last six years. Guests @kparran, @sleibforth & Tom Hileman (@HilemanGroup) answer "3 Questions": touchpoint.health/podcast/tp… #hcldr
Reed Smith retweeted
New #touchpoint: @reedsmith & @chrisboyer discuss a study showing the average wait time for an appointment is nearly a month(!) and how health systems need to change their thinking to improve this critical enabler of patient experience. #hcldr #hcmktg touchpoint.health/podcast/tp…
Reed Smith retweeted
New #DigitalHealthUnfiltered podcast: Hosts @nickgenes and @sudiptosriv catch up with sleep nerd Drew Copeland to discuss the latest in consumer sleep technology and talk about his process for separating hype from evidence.
Listen now: touchpoint.health/podcast/sl…
Reed Smith retweeted
New #HealthcareSoothsayers podcast: Host Bonnie Clipper is joined by guest Rahul Mahadevan to discuss a new platform dedicated to making it easier for patriots to ask for support in a safe, and effective way.
Listen: touchpoint.health/podcast/ra…
Reed Smith retweeted
New #DigitalHealthUnfiltered podcast: Hosts Nick Genes and Sudipto Srivastava discuss how medication adherence companies used to be a significant aspect of digital health. What happened to some of those companies, and why has this sector has cooled off?
touchpoint.health/podcast/ke…
Reed Smith retweeted
New #HealthcareSoothsayers podcast: Host Bonnie Clipper is joined by guest Andrea Thomaz to discuss how collaborative robots will supplement care teams in order to allow the “humans” to focus on high-value activities.
touchpoint.health/podcast/dr…
Reed Smith retweeted
New #touchpoint: @chrisboyer & @reedsmith discuss how digital can help address the “triple aim” - improving patient experience, improving pop health and reducing healthcare’s costs, as well as the five traps to avoid for “digital myopia.” #hcsm #hcldr touchpoint.health/podcast/tp…
Reed Smith retweeted
New #touchpoint: @chrisboyer @ @reedsmith discuss how challenges impacting health systems and how #hcmktg and #hcit are addressing these changes. @alanshoebridge share how his expertise as well: touchpoint.health/podcast/tp…
Reed Smith retweeted
New #DigitalHealthUnfiltered podcast: Hosts @nickgenes and @sudiptosriv discuss two of the biggest companies on the planet who have made moves in healthcare this week – Apple and Amazon.
Listen: touchpoint.health/podcast/ap…
Reed Smith retweeted
The Great Resignation is looking more like a structural labor shift rather than an episodic one. New data outlines strategies hiring managers will need to successfully navigate the imbalance in labor supply and demand.
"Cable news primetime viewership has dropped by one-fifth year over year, while “social media interactions with news articles” have dropped by half – though part of that may be thanks to Facebook’s algorithm adjustments." via @JarrardInc jarrardinc.com/high-stakes/2… #hcmktg #hcldr