Sorry to hear you are unhappy. To speak to our customer service team please visit our help centre support.rapha.cc/en and choose your preferred contact method.

Hi Simon, Sorry to hear about this. Please could you email [email protected] as our customer services team should be able to check this out for you. Thanks!

Hi there, Sorry to hear about this. Often these review emails are automated for a certain period of time. We will definitely take your original feedback on board. If there is anything in the future that we can help you with, please do reach out. Have a great day.