@QSRmagazine

Leading source of information and insight for quick-serve, fast-casual, and other limited-service restaurants.

 Chapel Hill, North Carolina
qsrmagazine.com/
Joined November 2008
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781Media
Pancheros is getting back to pre-pandemic restaurant economics without asking customers to absorb every cost increase. qsrmagazine.com/story/panche…

Pancheros Plays the Long Game on Value and Growth

Back to normal. It’s a state of being restaurants have been scratching and clawing for in the years since the pandemic sent shockwaves through the industry. For Pancheros founder and CEO Rodney...

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Can bankruptcy save a franchise agreement that’s already been terminated? For one 314-unit Wendy’s operator, the answer may hinge on a single day. qsrmagazine.com/story/what-t…

What the Meritage Chapter 11 Teaches Restaurant Franchisees

One day after Wendy’s cut it loose, the operator of 314 Wendy’s-franchised restaurants filed for bankruptcy to keep its franchises alive. The case tests a question many distressed franchisees face:...

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Olo is stepping out from behind the scenes with a consumer app that puts a different price on marketplace convenience. qsrmagazine.com/story/olos-n…

Olo's New App Could Change How Restaurants Compete for Digital Orders

More than two decades after Noah Glass first envisioned a digital network connecting restaurants and their customers, the Olo founder and CEO is preparing to bring that idea directly to consumers. On...

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Hangry Joe’s new CEO would rather have 150 restaurants in the right locations than 300 with compromises. qsrmagazine.com/story/hangry…

Hangry Joe’s New CEO Wants to Build a Better Franchise System, Not Just a Bigger One

Brandon Wilhelm wasn’t necessarily looking to take on another major role in the restaurant industry. After spending nearly two decades developing Subway franchise territory across the Midwest, he was...

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Here's what it took for two industry outsiders to turn a side business into a 22-unit Taco John’s portfolio. qsrmagazine.com/story/how-tw…

How Two Business Partners Turned a Love of Taco John’s Into a Restaurant Portfolio

Matthew Keiser and Brad Paxton didn’t come to Taco John’s through the traditional restaurant career path. They came from medical sales, looking for a business that could diversify their income. ...

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Can this Kansas-born burger chain turn smaller restaurants into 100 openings a year? qsrmagazine.com/story/freddy…

Freddy’s Hits 600 Restaurants with New Blueprint for Growth

On a warm fall morning in October, Freddy’s leadership whipped out big red scissors and a long piece of ribbon to mark the opening of the brand’s first location in Beaufort, South Carolina. But in...

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Two months after Salad and Go closed every restaurant, one of its original creators is betting it deserves another shot. qsrmagazine.com/story/salad-…

Salad and Go's CoFounder is Bringing the Bankrupt Chain Back to Life

Salad and Go may not be finished after all. Two months after filing for bankruptcy and shutting down its remaining 70 restaurants, the once-promising drive-thru salad chain is preparing for a...

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Before letting AI optimize your menu prices, consider what the algorithm might not know about your regulars. qsrmagazine.com/story/how-lo…

How Long Should a Menu Price Live?

In 2024, Trader Joe’s raised the price of a banana from 19 cents to 23 cents. Normally, a four-cent price increase wouldn’t attract much attention. This one made national news. There was a reason....

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Domino’s is winning more orders, but its new CEO faces a problem that traffic alone can’t solve. qsrmagazine.com/story/domino…

Domino’s New CEO Has a Plan to Reignite Growth

Domino’s is attracting more customers, gaining market share, and expanding its delivery reach. But those successes are not translating into the sales growth the pizza giant wants, creating an...

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Just 2½ feet of counter space is delivering results that have KFC thinking much bigger about beverages. qsrmagazine.com/story/kfcs-c…

KFC's Confidence in Kwench's Potential Continues to Grow

Dhiren Karnani noticed a guest behavior that’s become a common tale in QSR. Beverages are often now a price of entry. Yet how does that manifest at a legacy chain like KFC, as synonymous with its...

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In the race to shave seconds off service, what are restaurants cutting out of the guest experience? qsrmagazine.com/story/qsrs-n…

QSR's Next Battleground Isn't Speed—It's Feeling

QSR was built on efficiency, and it delivered on that promise for decades. Now, consumers want more than fast. They want fast and a good experience. Drive-thrus shaved to the second, digital ordering...

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Will You Be Joining the Movement? 🔥 The future is being shaped by people who show up, connect, collaborate, and lead. Now’s the time to be part of it. Your seat at #WiRL2027 is waiting! 👉 Click here to register: womenleadrestaurants.com/ #WiRLPower ❤️
A group of people smiling and seated at the Women in Restaurant Leadership event. The banner reads "Join the Movement" and provides details about "The Together Summit" happening February 6-9, 2027, in Scottsdale, AZ.

ALT A group of people smiling and seated at the Women in Restaurant Leadership event. The banner reads "Join the Movement" and provides details about "The Together Summit" happening February 6-9, 2027, in Scottsdale, AZ.

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🌟 2027 WiRL AWARDS ARE OPEN FOR NOMINATIONS! 🌟 👉 NOMINATE NOW: qsrmagazine.com/story/the-20… 🎟️ LEARN MORE AND REGISTER FOR #WiRL2027: womenleadrestaurants.com/the…
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QSR's parent company, Arrowfly, is bringing Prosper into the fold. qsrmagazine.com/growth/fast-…

QSR Parent Company Arrowfly Acquires Prosper, Expanding Foodservice and Hospitality Portfolio

Arrowfly, an award-winning B2B media and marketing company, today announced it has acquired Prosper Company, including Prosper Forum and Prosper Accelerate, two leadership conferences that connect...

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Just two years after a multimillion-dollar expansion bet, this Danny Meyer-backed cookie chain is closing for good. qsrmagazine.com/story/chip-c…

Chip City Cookies Closes Permanently

Chip City Cookies has shut down its remaining 22 stores, ending retail operations for a brand that grew from a small Queens storefront into a multistate chain backed by Danny Meyer’s Enlightened...

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We're ending WiRL Out West on a high note. 🔥 Meg Farren, President, Taco Bell North America, will close out #WiRL2027 in Scottsdale with insights on leadership, innovation, growth and building brands that keep moving forward. Reserve your spot: womenleadrestaurants.com/
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Know a woman moving the restaurant industry forward? Nominations for the 2027 WiRL Awards are open through November 1. qsrmagazine.com/story/the-20…

The 2027 WiRL Awards: Recognizing the Women Driving Restaurant Leadership Forward

WiRL is proud to continue and expand the WiRL Awards, honoring the leaders of today and tomorrow.  Launched in 2023, WiRL was created as a national community to elevate, educate, and empower women in...

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DoorDash wants to become more than a delivery marketplace for restaurants. qsrmagazine.com/story/inside…

Inside DoorDash’s Push to Connect Every Restaurant Channel

DoorDash wants to become more than a delivery marketplace for restaurants. Its new DashOS platform connects ordering, reservations, loyalty, customer data, and marketing. The goal is to help restau...

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FAT Brands is coming out of bankruptcy with a new name and a smaller portfolio. qsrmagazine.com/story/fat-br…

FAT Brands Becomes OHG Brands Under New Ownership

FAT Brands is ready for its next chapter, and that means an entirely new name as a new company. The restaurant group has officially relaunched as OHG Brands (Original. Honest. Good). The move follows...

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The 2026 QSR Drive-Thru Report is here, and this year’s results challenge what it really means to win at the window. qsrmagazine.com/story/the-20…

The 2026 QSR® Drive-Thru Report

For years, “the drive-thru of the future” was a physical asset story, explains Dane Mathews, Taco Bell’s global chief digital and technology officer. More lanes. More screens. More automation. But is...

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