
ALT IOPC response to evaluation carried out by HMICFRS of the super-complaints system and its impact on policing Andy Johnson, IOPC Director of Strategy, Policy and Impact, said: “Super-complaints play an important role in driving real change in policing and drawing attention to areas of public concern. The evaluation carried out by HMICFRS highlights many of the ways these joint investigations are improving policing for the benefit of both victims and officers. “We will work with partners to use this understanding to further improve the system and build on the successes so far. I would also like to thank all those who contributed to the review – their experiences and perspectives have been invaluable in helping us understand how the system is working.”

















