We've identified a delay in momentification where all photos across different days will be in 1 moment. More info: status.getnarrative.com/

Hi Jason. This sounds peculiar! Please contact [email protected] as they'll be able to help you further. Thank you.

Hi Jason. Sorry to hear this. Please uninstall and reinstall the Uploader from start.getnarrative.com/start…. Does this help? :)

Hey Outpost! This sounds unusual. Does this FAQ help you out? bit.ly/22YodWG

Hi Kellie. That's correct. :) Have a great day.

Moments can sometimes take a few hours to show if it's a busy period on our servers. This shouldn't happen frequently though. :) 3/3

If you hover the photo and then click the bottom right circle on that photo, it will select the photo for you. 2/3

Sorry Paul. That was meant to be narrativeapp.com/favorites/

Hey Paul. You can select multiple favorites via narrativeapp.com/favorites/1…

If you hover over your comment, you should be able to delete it, Paul. :)

And here's an FAQ on how to delete photos from a Moment as well: care.getnarrative.com/hc/en-…

You currently need to share an entire Moment, however you can split it. care.getnarrative.com/hc/en-…

To select multiple favourites please head to narrativeapp.com/favorites/ :)

Hey. It's not currently possible to share just a favorite photo, but we're looking into ways to improve your experience with this. :)

Hi Paul. If you go to the shared Moment, you can unshare it from the Explore feed. :)

Hi Paul. We're looking into implementing this feature again very soon for the Mac Uploader. Thank you for your interest. :)

Hi Shan. You should have received a reply now. If you have not, please DM us with your ticket ID and we will gladly look into this.

Hi everyone. We have a high volume of emails right now, and we're answering all emails as quickly as possible. Thank you for your patience.

Hi! We're experiencing a high volume of emails, but we're working hard to reply to everybody asap. Thanks for your patience. :)

Hi Devin! Please keep your eyes peeled to getnarrative.com for updates on the Clip 2 :). // Best, David

Hey! It's a bank holiday in Sweden tomorrow, so reply times may be slower. For updates on shipping head to shiptheclip.com Thanks!