@mbna

We’re here 8am-9pm weekdays and 9am-5pm weekends. Please don’t tweet personal data. However, we may ask you to Direct Message your name and phone number.

 Chester, UK
mbna.co.uk/twitter-guidelines/
Joined December 2011
  • Tweets19.8K
  • Following271
  • Followers7.2K
499Media
We're aware some customers are having issues with our app and online banking. We're sorry about this and are working hard to fix it. We’ll let you know as soon as it’s back to normal.
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We're sorry the app and online banking have been down. They're now up and running. Thanks for bearing with us.
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We’re aware some customers are having issues with our app and online banking. We’re really sorry about this. We’re working hard to fix it and will let you know as soon as we’re back to normal.
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We're sorry for the problems logging into our app and online banking earlier today. Things are now back to normal. Thanks for bearing with us.
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We're aware that some customers are experiencing difficulties logging into our app and online banking. We're sorry about this. Our teams are aware and working hard to fix it.
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On Friday 14th November we’re carrying out some planned work to improve Telephone Banking. Some services may be affected from 11:00pm tonight until 05:00am on Saturday.
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We know some of our services were affected by issues with Amazon Web Services this morning. We're sorry about this. All of our services are now running as normal.
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You may have seen reports of issues with Amazon Web Services affecting a number of websites and apps across the UK today. We know this is impacting some of our services right now. We're sorry about this. Please bear with us as we investigate this.
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Our app is running normally now. Thanks for your patience.
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Our app is up and running, but for some customers it’s taking a bit longer than usual to get logged on at the moment. Please wait a few extra moments or give logging on another try.
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Telephone banking lines are now working as normal.
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We know some of our customers are having issues with contacting us through Telephone Banking. We're sorry for this and we're working to have everything back to normal. You can still use internet banking and our app to do most of your day to day banking.
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Our app and online banking services are now working as normal.
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We know some of our customers are having issues logging on to online banking and our app. We're sorry for this and we're working to have everything back to normal.
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Our Internet Banking and Mobile Banking is working as normal.
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We know some customers are having issues with Internet Banking and Mobile Banking. We're sorry about this and we're working to have everything back to normal.
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On Saturday 15th June we’ll be working on our Online Services and our Mobile app. We’re sorry, but you won’t be able to use these services from 00:30am to 06:50am on Saturday. All our other services are available.
Techies at work this week.

ALT Techies at work this week.

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Remember, we’ll never call to tell you to move money to another account. And we’ll never send a message with a direct link to a page asking you to log in or to enter your personal or banking details.
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Credit cards are now back to normal. We're sorry some of our customers experienced issues.
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We know some customers are having issues with their credit cards at the moment. We're sorry for this and are working to have it back to normal soon.
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