Localz adds Gamification to level Up Operative Engagement 📲
#lastmile #fieldservice #CX
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Here are best practices for protecting the safety and privacy of your customers and staff, keeping everyone satisfied, and making the day of delivery awesome. hubs.ly/Q01DRL2n0
86% of customers expect a self-service option 📣
Easy-to-use self-serve technology creates positive experiences for customers by empowering them to meet their own needs on their terms and schedule, without having to ring your call centre.
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Perfecting day-of-service arrival logistics comes down to communicating what you know, then providing updates when you know more.
Read more: hubs.ly/Q01DQB6j0
The best way to measure how successful your technicians are at resolving issues during one appointment is by tracking first-time fix rate.
We’ll take a look at everything you need to know about first-time fix.
#fieldservice #ftfr
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For landlords curious about how to respond to tenant complaints, technology can improve the experience. Learn how it can assist your complaints handling. ✔️
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#ukhousing #tenantexperience #landlords #servicedelivery
One of the best ways to empower customers to find solutions themselves - and drive CSAT - is through a self-service portal.
Take a look into the benefits of self-service and how you can harness it to empower your customers.
#fieldservice
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Customers expect service appointments to work around their schedule. Manage My Appointment helps to automate the rescheduling process while also empowering the customer. Here’s how:…
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Here are five ways digital self-service can enhance satisfaction, increase transparency, improve first-time fix rates, and lower your call centre traffic. 👍
#fieldservice #digitalselfservice
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For landlords curious about how to respond to tenant complaints, technology can improve the experience. Learn how it can assist your complaints handling. ✔️
hubs.ly/Q01zrbR50
#ukhousing #tenantexperience #landlords #servicedelivery
Looking to increase tenant customer engagement? Here are seven top reasons why landlords and property managers should implement self-service tools like a tenant portal.
hubs.ly/Q01xRJfK0
#tenantexperience #UKHousing #selfservice
One of the best ways to empower customers to find solutions themselves and drive customer satisfaction is through a self-service portal. Take a look into the benefits of self-service and how you can harness it to empower your customers.
#fieldservice
hubs.ly/Q01xtNtD0
Customer expectations for service delivery have significantly shifted. Consumers desire digital-first experiences, real-time ETAs, speedy delivery, and transparency throughout their entire purchase journey.
#fieldservice #servicedelivery
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The field services sector has made it crystal clear that customers demand transparency and real-time visibility into their services and deliveries.
#realtimertracking #delivery
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Warmest wishes for a happy holiday season and a wonderful New Year! - from Localz 🧡
#happyholidays
Happy holidays from the team at Localz! Check out our top updates from the year!
#servicedelivery #lastmile
It was a pleasure for the Localz team to be attending #MRIAscendEMEA today in London.
It was great to hear from product experts and explore future-ready solutions at the biggest expose of #property, #social housing, workplace and #facilitiesmanagement technology in Europe.
We’re excited to attend MRI Ascend EMEA tomorrow, 7 December! Join us at the biggest expose of #property, #socialhousing, #workplace and #facilitiesmanagement technology in Europe: hubs.ly/Q01v5B180
@mrisoftware
#MRIAscendEMEA
Descartes Localz retweeted
Thanks to our Executive Sponsor @localz for being part of MRI Ascend EMEA 2022! Our amazing sponsors help us make our users conference one of the best there is!
Learn more and register for #MRIAscendEMEA: mriusersconference.com/emea/
Descartes Localz retweeted
Our networking lunch will start at 1pm and run until 2pm. Don’t forget to visit the exhibition stands LivGreen, @localz @Locatahousing @metroSTOR, RESAM, @salesforce @SearchFlow @SwitcheeLtd @XledgerUK , Zerowatt Homes Design.
#housingconference #ukhousing #socialhousing







