CMO | Talk Show Host, Joseph Jaffe is not Famous" and "Entrepreneur's Journey" | Certified EOS Implementer at EOS | 6 Time Author
Fairfield, CT
Joined March 2007
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WHAT IF YOU'RE WRONG? | The Art of Experimental Living with A.J. Jacobs xitter.cf/i/broadcasts/2gqvXMeBo…
Deep Work in a Shallow World jaffejuice.substack.com/p/de…
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The Entrepreneur's Journey #28: The Whole Human Leader with Peter Sorgenfrei xitter.cf/i/broadcasts/1NGarobMQ…
The Entrepreneur's Journey #27: From Operator to Owner with Liz Landry xitter.cf/i/broadcasts/1aKbdEnbN…
The Frankenstein Factor with Tom Morris xitter.cf/i/broadcasts/1pKdRDWDB…
Does this help make the point @AmericanAir?
🤖 Made with AI
I don't know about you, but this didn't make me feel good.
Yes, it's the "A" (acknowledgement) of A.D.I.A. in Flip the Funnel, but - almost 3 million miles later - a Happy 28-year anniversary e-mail doesn't make me feel valued at all.
I think I've given them enough business over the years and so I didn't think it was entitled at all to look for my gift: perhaps a round-trip domestic ticket, a companion trip certificate, or an eVIP systemwide upgrade.
Nope. Nada.
What a fail.
Honestly, I would have preferred it if @AmericanAir didn't send me anything.
#FliptheFunnel #CustomerExperience #Loyalty
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I don't know about you, but this didn't make me feel good.
Yes, it's the "A" (acknowledgement) of A.D.I.A. in Flip the Funnel, but - almost 3 million miles later - a Happy 28-year anniversary e-mail doesn't make me feel valued at all.
I think I've given them enough business over the years and so I didn't think it was entitled at all to look for my gift: perhaps a round-trip domestic ticket, a companion trip certificate, or an eVIP systemwide upgrade.
Nope. Nada.
What a fail.
Honestly, I would have preferred it if @AmericanAir didn't send me anything.
#FliptheFunnel #CustomerExperience #Loyalty
The Entrepreneur's Journey #26: Rollout with Marisa Smith & Beth Fahey xitter.cf/i/broadcasts/1jGXggonb…
The Entrepreneur's Journey Episode #25: Matt Abrams - Inviting Genius xitter.cf/i/broadcasts/1PKqrrenP…
@smerconish here’s the alternative: limited engagement - take Kharg island like was originally put forward with navy seals and allow ground troops to secure nuclear bases.
Also: reestablish Allied coalition
In both cases, we need a commander in chief that doesn’t piss off our allies like Meloni and make countless empty threats and TACO moves
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@smerconish never have you been this out of touch and off base with your entire argument as ”what’s the alternative?” #smh
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The future of trading? cnbc.com/amp/2026/05/27/your…
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Visionary with Mark C. Winters xitter.cf/i/broadcasts/1kKzDDPVA…