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The best ideas from the deepest thinkers in insurance. Subscribe to our game-changing weekly email, Six Things.

Joined April 2011
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Your VPN wasn’t built for a field adjuster working from a disaster zone. Murat Balaban on the cyber blind spots that creates: insurancethoughtleadership.c… #Cybersecurity #Insurance
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A continuity plan can pass every audit and still fail the moment something breaks. Mike Campbell on the gap nobody’s pricing for: insurancethoughtleadership.c… #RiskManagement #Insurance
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A dashboard can tell you a process is broken. The people working inside it can tell you why. Mykhailo Hrabovskyi on involving employees earlier: insurancethoughtleadership.c… #Leadership #ChangeManagement
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Picking a niche because it sounds profitable is how agencies burn out fast. James Keane on choosing one you can actually win: insurancethoughtleadership.c… #InsuranceAgents #AgencyGrowth
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A claims AI tool can sound confident and still be wrong. Neil Katz on why every finding needs a paper trail back to the evidence: insurancethoughtleadership.c… #AI #Claims
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The hard part of claims AI isn’t the model anymore. It’s deciding how much control to hand over. Here are four questions that matter: insurancethoughtleadership.c… #AI #Claims
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75% of policyholders would consider switching carriers after one bad claims experience. Ray Walsh on what Gen Z wants instead: insurancethoughtleadership.c… #Insurance #ClaimsExperience
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10 open adjuster roles for every graduate entering the field. Ingrid Flores on why AI needs to close that gap, not the headcount: insurancethoughtleadership.c… #Claims #Insurance
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Some of our best content isn't happening here anymore; it's happening on LinkedIn! We have been growing our ITL community over there with exclusive posts, real conversations, and updates you won't see anywhere else. Follow us on LinkedIn: linkedin.com/company/insuran…
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One bad video can do more damage to a restaurant than a kitchen fire! Mike Gulla on the risks standard policies miss: insurancethoughtleadership.c… #Insurance #RestaurantIndustry
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Your business address doesn’t tell the whole story anymore. Chris Van Leeuwen on the risk that moves when small businesses do: insurancethoughtleadership.c… #SmallBiz #Insurance
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Access to fleet data stopped being the problem. Using it is the new one. Arissa Dimond on where telematics maturity stalls: insurancethoughtleadership.c… #Telematics #Insurance
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A brand can be retired on paper and still alive inside ChatGPT. Kevin Walsh on the AI “ghosts” haunting insurance M&A: insurancethoughtleadership.c… #AI #Insurance
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Board packs keep growing. Prep time keeps shrinking. Andy Wright on the governance risk nobody’s naming: insurancethoughtleadership.c… #Governance #Leadership
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Fewer clicks isn’t the same thing as better information. Gary Huddleston on where automation actually helps commercial underwriting: insurancethoughtleadership.c… #Insurance #Underwriting
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Sponsored | From our partners at Majesco: See how insurers can move from AI experimentation to measurable business value as Frontier Insurers. majesco.com/webinars/from-in… #Sponsored #Insurance #GenAI #AgenticAI
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AI can draw a perfect shadow without understanding what makes a shadow fall where it does. David Lien on the gap between looking smart and being smart: insurancethoughtleadership.c… #AI #Insurance
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AIG cut submission review from weeks to under a day. Prathap Gokul on what that actually took: insurancethoughtleadership.c… #Underwriting #InsurTech
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Growing fast usually means growing your headcount too. Abhishek Peter on how MGAs are breaking that link with tech: insurancethoughtleadership.c… #MGA #Insurance
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If your integration vendor disappeared tomorrow, could your team rebuild the rules that run your business? Tim Bond asks the question: insurancethoughtleadership.c… #DataAnalytics #Insurance
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