Xperience is hitting the road. ✈️ 10 stops. One global Xperience. A whole lot of ideas about what it takes to win in the agentic era. Find your city: gsys.cx/4rqZ60M

1,800 hours back in a year. ⏱️ That’s the estimated efficiency gain P&N Group is seeing after bringing systems, data and workflows together with CX Cloud from Genesys and @Salesforce. See what else changed: gsys.cx/4eoF4yF

Five months ago, Neha Sood joined #OneGenesys to help turn innovation into impact. Today, she’s excited by the opportunity to help companies improve customer and employee experiences at scale. Hear her story and explore open roles: gsys.cx/3UdB9xV

Great CX shouldn’t be an either/or equation. See how agentic orchestration can help turn competing priorities into connected outcomes in the CX Playbook for the Agentic Era: gsys.cx/4BdtzE3

How is digital transformation reshaping customer experience? At @money2020, @Tony_Bates71 will join Antonio Tornatore, Chief Digital Transformation Officer at Ferrari, through our partnership with @ScuderiaFerrari, for a conversation on innovation, digital transformation and the evolving expectations of customers. Join us live on Monday, October 19, at the Exchange Stage: gsys.cx/4i40kL6

Every service agent could use a buddy who always has the answer. For @JLL, that buddy is Agent Copilot, helping teams get the right information in the moment and keep things moving. See what they’ve accomplished together: gsys.cx/3TGSizT

Alex @Kantrowitz founder of @BigTechnology, joins the Xperience Podcast to discuss why adaptability matters in the AI era and what leaders can do to prepare for what comes next. Watch the episode: gsys.cx/4jTfPrO #XperiencePod

🎉 We’re proud to be named to the 2026 Best Workplaces in Technology™ List! It’s recognition of our people and a #OneGenesys culture where meaningful work, growth and impact come together. Learn more: gsys.cx/4skVPkl

Making time for mental health is an important part of our #OneGenesys culture. In recognition of #WorldMentalHealthDay, colleagues around the globe share the everyday practices that help them recharge, reset and feel their best.

A major shift in AI is underway: AI won’t just work for businesses. It’ll work for customers, too. Genesys is working with @SierraPlatform, @Meta and other industry partners on Personal Agent Protocol — an open standard for what comes next. Read more: gsys.cx/47JdLva

There's always something new to discover on the Genesys Orchestrators platform. See how Thomas Vickery and Adam Thomas from Admiral are making the most of their experience. Join the Orchestrators community: gsys.cx/4yUt805

In her latest Forbes Human Resources Council article, Genesys Chief People Officer Eva Majercsik explores how #AI can change where people focus their time at work. 🔗: gsys.cx/4hvOydz

Future-proofing your CX strategy starts with knowing what’s coming next. 👀 7,300+ consumers and CX leaders shared what they’re seeing. Get the 2026 State of Customer Experience Report: gsys.cx/4rRFwLl

Genesys has once again been named a Leader in The @IDC MarketScape: Worldwide Conversational Intelligence and Analytics Software 2026 Vendor Assessment. 🎉 Discover why Genesys is a Leader: gsys.cx/4jGf6tW

The numbers add up. ➕ @UjjivanBank is using #GenesysCloud to build more efficient, accessible and personalized banking experiences for 10M+ customers. See the story behind the results: gsys.cx/4jDvknA

Dave Scalera joined Genesys to help shape what’s next in #AI. As an AI and Experience Orchestration Director, he’s helping turn AI into meaningful business outcomes with trust, security and compliance at the center. Explore open roles: gsys.cx/4yG7KeV #OneGenesys

This is agentic AI in action. ⚡ With #GenesysCloud Agentic Virtual Agent, @riachuelo has achieved 84% self-service resolution while increasing customer satisfaction by 60% and reducing technology costs by 26%. Get the full story: gsys.cx/3VlCHGi

We’re on our way. 🚌💨 Xperience on Tour is headed across the U.S. this fall, bringing CX leaders together to explore what it takes to win in the agentic era. Catch us at an upcoming stop: gsys.cx/4dKExqt

Great brands don’t just gain customers. They earn advocates. Rebecca Mequin, Head of CX at Ferrari, joins the inaugural Xperience Podcast to explore the psychology of brand love and creating customers for life. Watch the episode: gsys.cx/4yXU8eu

That’s a wrap on @LaverCup 2026. From the team benches to live match commentary, Fan Radio presented by Genesys brought fans closer to the action throughout an unforgettable weekend in London. Here’s to experiences that bring us closer. 🔗 gsys.cx/4iOiLWg

Every employee who serves a customer shapes their experience. Genesys Cloud™ Associate gives more customer-facing teams beyond the contact center the information and AI tools they need to deliver connected experiences. Learn more: gsys.cx/4iHqPbj