Hello there! Sorry to hear that, and we're here to support you!
In order to look into this, can I ask for your shop name and URL, please? Also, would you please provide here the listing number of your item that has been subjected for a possible copyright infringement? This will allow us to investigate the issue and work with you to resolve it as soon as possible. Thanks in advance! 🧡
- Ash
Hello! You can request assistance for your orders by visiting this page: help.etsy.com/hc/en-us/reque…
If none of the options apply to you, please select "I still need help" to file a support ticket, and a member of our team will be assisting you shortly.
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Additionally, please check this article on how to report an Item or a Shop that you believe might be going against our House Rules: help.etsy.com/hc/en-us/artic…
- Fabiano
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