cognetoweb Maintenance: New non-SSO version deployment Duration: 20 Mar 10:30-11:45 UTC Affected: Dashboard Services API Services

cognetoweb alert: Incident update: Increased synchronization latency - resolved, dns15.pointhq.com - Service is operating norma...

cognetoweb alert: Incident: Increased synchronization latency - identified, dns15.pointhq.com - Service performance issues, 03/...

cognetoweb alert: Incident update: Increased latency and partial unavailability - resolved, dns12.pointhq.com - Service is oper...

cognetoweb alert: Incident update: Increased latency and partial unavailability - resolved, dns8.pointhq.com - Service is opera...

cognetoweb alert: Incident update: Increased latency and partial unavailability - resolved, dns14.pointhq.com - Service is oper...

cognetoweb alert: Incident update: Increased latency and partial unavailability - resolved, dns15.pointhq.com - Service is oper...

cognetoweb alert: Incident: Increased latency and partial unavailability - investigating, dns15.pointhq.com - Service disruptio...

cognetoweb alert: Incident: Increased latency and partial unavailability - investigating, dns14.pointhq.com - Service disruptio...

cognetoweb alert: Incident: Increased latency and partial unavailability - investigating, dns12.pointhq.com - Service disruptio...

cognetoweb alert: Incident: Increased latency and partial unavailability - investigating, dns8.pointhq.com - Service disruption...

cognetoweb alert: Incident update: Possible problems with loading hub logo - resolved, User Hubs - Service is operating normall...

cognetoweb alert: Incident: Possible problems with loading hub logo - monitoring, User Hubs - Service disruption, 28/02/2017

cognetoweb Maintenance: Database maintenance Duration: 07 Feb 8:45- 8:55 UTC Affected: PointDNS

cognetoweb alert: Incident update: Unexpected Issues - resolved, PointDNS - Service is operating normally, 17/01/2017

cognetoweb alert: Incident: Unexpected Issues - investigating, PointDNS - Service disruption, 17/01/2017

Our helpdesk issues have now been resolved. We look forward to being able to help you with any questions you have.

cognetoweb alert: Incident update: Helpdesk Currently Offline - resolved, Support Ticket System - Service is operating normally...

We are currently experiencing issues with our helpdesk. We aplogise for any inconveince caused while attempt to resolve this issue.

cognetoweb alert: Incident: Helpdesk Currently Offline - monitoring, Support Ticket System - Service disruption, 13/01/2017