
ALT Communicate quickly on familiar platforms In a disaster, information loses value by the minute. People need to know what’s happening, where to get help, and what they should do next. Do: Use trusted channels on the platforms people already use Don’t: Put critical information on a new app or hard-to-find web page Text messaging can be an effective way to communicate and build trust →

ALT Text people today to establish trust tomorrow Build trusted communication channels— like text messaging—in advance. This helps governments focus on sending the right message during a crisis, not on the logistics of reaching people. Establish trusted text messages by: Sharing specific information Writing in plain language Directing clients to useful resources

ALT Centralize the information that people need In moments of crisis, clarity is critical. A government well-prepared for disaster should work across agencies to: Keep important information and offerings in one place Build a centralized portal for emergency services Leverage smart design principles to reduce cognitive overwhelm This helps people focus on recovery, not research.

ALT Be ready to rapidly deploy new programs Some disasters demand entirely new systems that must move fast and scale without sacrificing accuracy or access. Prepare in advance by building capacity to design, launch, and iterate programs quickly. This requires: Strong cross-agency collaboration Modern technical infrastructure A willingness to simplify processes

ALT A collection of book covers from O'Reilly, showcasing titles like "Python for Data Analysis," "Command-Line Rust," "Introduction to Python," and others. Each cover features an illustration of an animal, such as a bear, octopus, crab, lizard, and more. In the bottom corner, there is a red " Book Bundle" label.






