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"Errors are the intelligence." - @ShaneMac on designing for automation in messaging #SMWNYC #SMWSummits
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💯- everyone should aim for @iangjacobs 4th approach: “Intermingled workflows so both chatbot and agent do what each does best”. Exactly why we acquired @assist. 🤖 + 🙋♂️= 👍
Stop Trying To Replace Your Agents With Chatbots. No, Seriously. forr.com/2Glmgzx via My blog describing my new #Forrester research. The key takeaway: use this technology to augment your agents rather than rushing to eliminate them. #cctr #custserv
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We've launched a bot (using @assist of course!) on the @conversocial website. Have a play and let me know feedback: conversocial.com/
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. @conversocial acquires @assist, an Interview with @shanemac bit.ly/2Fpb3ih by @bretkinsella // "the rationale behind the acquisition was to offer tighter integration between bots and humans." #VoiceFirst
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Want to know more about what @conversocial's acquisition of @assist means? Read the full press release below ⬇️ #ConversationalCX #PressRelease #AdaptiveAutomation hubs.ly/H0h4ySr0
Assist retweeted
Conversocial Acquires Assist, an Interview with Shane Mac - Voicebot @shanemac @assist @conversocial @bretkinsella voicebot.ai/2019/03/19/conve…
🤖+🙋♀️=🚀
We are excited to announce that @assist will be joining forces with @conversocial! This acquisition makes us a #CX game-changer with best-in-class agent & bot messaging capabilities on one platform. Watch this space 🤖+🙋♀️=🚀#ConversationalCX hubs.ly/H0h3p0d0
👩🏻💻+🤖=🚀
Really excited to finally announce that @assist are joining @conversocial! businessinsider.com/messagin…
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Getting excited for Superbot - come meet, share with, and learn from experts in the chatbot and voice assistant space including speakers from Google, Amazon, @twilio , @Intuit, @BBC, @assist, @Earplay, @OctaneAI, @RainAgency, @BessemerVP, and many more: youtu.be/R3sqmhjGrQc
Thrilled to improve brands’ global reach with our new partnership: Assist and @DatawordsGroup join forces to unleash chatbots internationally! datawords.com/datawords-assi… #voiceassistant #chatbots #messaging #AI #eMulticulturalTechnologies
Artist Mario Klingemann @quasimondo describes how neural networks can separate content and style so you can manipulate both.
Winter is coming...no it's not Game of Thrones, but it's possible for AI in the future. @maxsklar lays out his ideas for winter-proof outfits.
Break out of the robotic hiring systems. @janeenuzzell has some tips for building mission-based teams. #diversity #inclusion #ai #VOICE18 #VoiceFirst
Brands need to start now and slowly keep building to succeed in a voice first marketplace, says Bree Glaeser @bkglaeser of @marsagency. #VOICE18 #VoiceFirst
Serendipity - as a product strategy. @maxsklar clues us in to the "unexpectedness metric."
Serendipity - as a product strategy. @maxsklar clues us in to the "unexpectedness metric."
Childrens' minds follow no rules of logic, and that's part of the challenge (and fun) for Adva Levin. @PretzelVoice #VOICE18 #VoiceFirst
Who watches the Watchmen? Maybe not that dramatic, but certainly a problem @maxsklar is grappling with.













