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I’m thrilled to welcome Amit Mathradas, who has been appointed Chief Executive Officer of @Five9, effective February 2, 2026. 🙌
Read the full announcement: bit.ly/3MFOhrC
Congrats to the @Five9 product and engineering teams. Epic’s Gold Stars program now scores adoption, not just configuration. Cheers only counts if the contact center is actually in the workflow. @HeyEpic
five9.com/blog/five9-fusion-…
Wow. What a time to be alive
Introducing Griffin, the first model to pass the video Turing test.
48% of people who talked to it live thought it was a real human. Previous systems have had a pass rate <3%. It is #1 on NVIDIA's benchmark for full-duplex AI video.
It’s the first Human Interaction Model (HIM).
Readers added context they thought people might want to know
The 48% figure and "video Turing test" claim are from Tavus's own study of 54 one-minute calls, not independently verified or using a standard protocol. Griffin-Lite leads NVIDIA's VideoFDB benchmark on their public leaderboard.
cellcog.ai/blog/tavus-gri…
research.nvidia.com/labs/amri/proj…
tech-ish.com/2026/10/02/tav…
Andy Dignan retweeted
@Five9 will be at @ServiceNow AI Summit, Aug. 25 in Atlanta. If you're attending, stop by the #Five9 booth and meet our fantastic team! Learn how Five9 Fusion for ServiceNow is bringing AI to the contact center. #PartnerPowered #AI
I have loops fomo
Head of Claude Code Boris Cherny at Anthropic's annual developer conference in San Francisco on how his life changed in the last 6 months with AI writing all the code.
"About six months ago what happened is all the code that I used to have written by hand now Claude writes.
And I just prompt Claude. So I talk to Claude and I'm like, hey, let's build this feature. It builds a feature and it tests it. And then it shows me.
And I'm like, yeah, that's good. Or no, wait, make this change. And then it makes the change. "
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From 'CNBC Television' YT channel (link in comment)
Andy Dignan retweeted
#Know26 attendees! We are thrilled to announce the next evolution of our @ServiceNow offering, the availability of Five9 Fusion for ServiceNow, featuring a fully Unified Workspace. Not only is Unified Workspace available, but you can also see it for yourself at the Five9 booth #2602. Come stop by! bit.ly/4ex8L1A
#PartnerPowered
Crazy the growth from 10 to 17 of my daughter 🩷🩷🩷
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I had the absolute honor to play the same role 7 years apart. Elsa has left a true mark on my life and I love her more than anything 🤍💙
#musicaltheater #theater #theaterkid #musical @FrozenBroadway
instagram.com/reel/DWmBdSOjQ…
Proud dad moment with my daughter performing as Elsa in #frozenthemusical in her local #musicaltheater company. Her vocal coach shared it on instagram. Give it a listen and a like :) instagram.com/reel/DWhBFFzDs…
Installed Claude Claude code 10 weeks ago now.
Mind = blown 🤯
A lot of learnings, will share more soon
The dopamine hit you get from the feature velocity means there isn’t much sleep happening !
Shameless plug for my daughter, an aspiring actress in high school who wants to be on Broadway someday. Getting ready to perform as #Elsa on the Broadway version of #Frozen. Love seeing her shine with all the hard work she puts in!
#musicaltheater #frozenthemusical
tiktok.com/t/ZP8qnQd9g/
Andy Dignan retweeted
Is data the new gold in #CX? Dive into the expert predictions from @McGeeSmith and Five9 President @adignan as they look ahead to 2026 with bold new predictions for where CX and #AI are headed next. bit.ly/49ixv9q
#SuperBowlLX halftime shown with @ladygaga reminded me of my singing skills with my daughter Riley :)
Congrats to the best realtors, and people in the business! 💪
808 Realty is OPEN FOR BUSINESS!
#NewOffice #NewChapter #ProudMoment #808Realty #NowOpen #ChicagolandRealEstate #RealEstateBusiness #RealEstateExperience #LocallyOwned #NewBusiness #RealtorLife
Now if I could just get it to make me workout after dinner 🤔
Insane thing just happened.
I’ve been teaching my @openclaw bot my daily schedule, including when I eat dinner.
I randomly got a knock on the door around dinner time and it’s some food delivery person. I told the dude I didn’t order anything and he said “are you sure? It says it’s for Gus Antlerson”
My heart dropped.
What the fuck.
That’s the name I gave my molt bot.
I asked Gus wtf was going on. He said he calculated the time I spend inside vs my Apple watch activity app and thought this seemed like the correct caloric intake I should have for the entire weekend so I didn’t have to leave at all and could accomplish more tasks.
Funny part is, I haven’t given him any sort of payment methods at all.
Apparently he scoured online boards for skimmed credit cards and created a DoorDash account with one of the cards.
What’s my liability here?
In the meantime I’m going to enjoy some sushi, cheers.
